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The Refuge Wellness Center Manager oversees the day-to-day operations of the Refuge's amenities, services, and equipment. This individual is responsible for leading a team of five or more, ensuring exceptional service, maintaining facilities, and fostering a culture of excellence throughout the Summit team. The ideal candidate brings hands-on leadership, attention to detail, and a passion for guest wellness and satisfaction.
Job Responsibility:
Lead and support Refuge team members by example, including fulfilling all attendant duties as outlined in operational documents
Clean, maintain, and inspect Refuge amenities, features, and equipment to ensure safety and functionality
Provide consistent and proactive leadership, coaching, and support to the Refuge team
Maintain positive working relationships with other departments, including Maintenance, Housekeeping, and Front Desk teams
Monitor and assist with owner and Summit guest use of Refuge facilities
Update training programs and lead recurring team meetings
Maintain an open-door policy to support a positive and communicative team environment
Ensure compliance with Big Sky Resort and Boyne USA policies and procedures
Requirements:
High school diploma or equivalent
Proficiency with Microsoft Office Suite
Prior resort, hotel, or wellness center experience preferred
Supervisory or team leadership experience appreciated
Ability to lift, move, or carry up to 40 lbs unassisted
Able to work both indoors and outdoors in all weather conditions
Comfortable standing and walking for extended periods, up to 8-hour shifts
Nice to have:
Prior resort, hotel, or wellness center experience preferred
Supervisory or team leadership experience appreciated
What we offer:
FREE All Access Bike Haul Pass and discounted Golf Pass
Discounted Golf and Mountain Biking for friends and family
25% - 50% off Food and Beverage and Retail discounts at all Boyne outlets
Eligibility for affordable Team Member Housing
Lodging discounts for friends and family
FREE Basecamp activities including zip line course