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We provide state-of-the-art coffee brewing equipment and break room supplies, and our team of customer service professionals ensure that our customers are able to provide their employees and visitors with exceptional refreshment services every day.
Job Responsibility:
Unload and stock daily inventory at customer site
Manage the ordering, delivery and stocking of items at client location
Check and manage date coded products to insure freshness
Communicate with customer's employees about new product interest
Use a laptop computer to manage stocking PAR levels, product orders and client invoicing
Problem solving skills
Assistance with set up and break down, before and after, lunch service in Cafe when needed
Establishes and maintains a good working relationship and liaison with customers to project a positive image of the company and product
Performs repairs to best of ability. Calls in orders and service calls to main office
Distributes promotional materials and merchandises complete product line
Performs general repairs to company equipment as required at customer location
Cleans equipment and exchanges decanters on each visit
Counts physical inventory in locations and places orders to restock
Maintains customer location in a safe, clean and organized condition
Complies with company guidelines regarding uniform and personal appearance
Communicates with Route Sales Manager or General Manager regarding customers and reports on pending problems or on evidence of competitors in customer locations
May be required to travel to other locations to assist with short notice
All other duties as assigned
Requirements:
High School Diploma/ G.E.D required
Must have a valid driver’s license
Ability to communicate at high efficiency and effectiveness with clients and operations staff
Ability to respond quickly to changing demands
Must have good interpersonal skills and customer service skills acquired through 1-2 years of experience in a position requiring heavy public contact
Must possess an acceptable driving record in accordance with the CMV policy
Client interaction, communication, organization/time management are critical to the success of this role
Physical ability to repeatedly lift packages, up to 50lb (drinks and snacks)
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