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Referrals Officer

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Social Value Portal Ltd

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Location:
United Kingdom , London

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Category:
-

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Contract Type:
Employment contract

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Salary:

22630.06 GBP / Year
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Job Description:

The Referrals officer role is the first point of contact between Local Authorities, foster families and Social Workers. You will manage referrals received from Local Authorities and use key information and matching criteria to ensure that placements are carefully matched according to children's needs.

Job Responsibility:

  • Manage referrals received from Local Authorities
  • Use key information and matching criteria to ensure placements are carefully matched according to children's needs
  • Actively promote foster parent vacancies by communicating with Local Authorities via telephone and email
  • Build and maintain a strong working relationship with Local Authorities
  • Ensure systems are always up to date and relevant
  • Work to tight deadlines
  • Use Company Performance to ensure foster parents are supported with their vacancies and to help growth within the company
  • Complete Foster Parent Pay
  • Liaise with the Referral Hub to offer cover and support where needed
  • Ensure line Manager is kept up to date on Referrals, matching and any issues in relation to vacancies
  • Attend regular meetings and assist with minuting

Requirements:

  • Ability to work independently and use initiative to find creative solutions
  • Experience of working within the children's services sector or similar
  • Evidence of administration skills
  • Ability to follow regulatory policies and processes
  • Ability to work well within a fast paced team
  • Ability to develop positive relationships with colleagues
  • Confidence communicating with professionals at all levels
What we offer:
  • 30 days' Annual Leave (increasing to 35 days' with length of service) + Bank Holidays
  • Company Pension
  • Life Assurance x2
  • Employee Discount Scheme
  • Medical Cash Plan

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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