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We are looking to add a Referrals Coordinator at Baptist Hilden Road, located in Ponte Vedra, FL. This is a full-time, day-shift opportunity Monday-Friday 8am-5pm. This well-established Baptist Primary Care office is located on Hilden Road off of US 1, within a 10-minute drive from Nocatee, Palencia and Beach Walk, close to I 95. As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry. v You will be responsible for securing medication authorizations, infusion authorizations, and enjectible authorizations for two providers. You will work and communicate with the Provider's team to enable minimal turnaround times for patient care. This position requires a candidate who has previous referrals and healthcare experience, as well as excellent customer service skills. This is a beautiful location to work at with ample parking options!
Job Responsibility:
Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
Providing referral assistance to physicians, patients, and insurance companies
Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers
Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health
Scheduling appointments
Processing prescriptions and referrals
Maintaining medical documentation
securing medication authorizations, infusion authorizations, and enjectible authorizations for two providers
work and communicate with the Provider's team to enable minimal turnaround times for patient care