CrawlJobs Logo

Referral Services Specialist

United States, Alhambra Contract work 25.00 - 33.00 USD / Hour · Job Posted January 10, 2026
Apply Position
Job Link Share

Job Description

A leading private medical enterprise is seeking a Referral Services Specialist to join a fast-paced, mission-driven healthcare environment. This role is ideal for someone who enjoys solving problems, coordinating complex workflows, and making a direct impact on patient access to care. The team is actively working through a backlog of referral documentation, making this an exciting opportunity to step in, contribute immediately, and help streamline critical processes.

Job Responsibility

  • Review referrals and identify missing or incomplete documentation
  • Coordinate care across multiple service sites and specialties
  • Collaborate with providers and care teams to assess medical necessity
  • Support patient intake and admissions processes
  • Communicate with patients and families regarding care coordination needs
  • Ensure accurate and timely documentation within clinical systems

Requirements

  • 2–3 years of experience in scheduling, case management, or utilization review
  • Bilingual in English and Spanish – MUST HAVE
  • High school diploma or equivalent
  • Experience reviewing healthcare documentation and identifying gaps
  • Minimum of 3 years of healthcare experience
  • Strong organizational, time-management, and communication skills
  • Proficiency with computer systems and standard healthcare technology

Nice to have

  • Graduate of an accredited Medical Assistant or LVN program
  • 1 year of experience in scheduling, case management, or utilization review
  • Certified Medical Assistant (CMA) or LVN with a valid California license

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Referral Services Specialist

8 matching positions

New

Patient Services Specialist 2

The Patient Services Specialist 2 provides administrative help in a physician's ...
Location
Location
United States , Garland
Salary
Salary:
Not provided
bswhealth.com Logo
Baylor Scott & White Health
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • H.S. Diploma/GED Equivalent
  • 1 Year of Experience
Job Responsibility
Job Responsibility
  • Assists patients and visitors by performing duties like check-in, check-out, scheduling, insurance verification, and answering phone inquiries. Arranges follow-up visits and referral appointments
  • Registers patients by collecting and verifying insurance information. Verifies patient demographics and enters changes into the computer system. Directs patients to appropriate waiting areas
  • Accepts payments for physician or clinic services following guidelines. Posts payments and enters charges using appropriate codes. Generates daily payment reports. Verifies cash drawer against the report. Provides accurate patient, medical, financial, or procedural information to patients or approved entities. Discusses financial arrangements with patients, as requested
  • Responds to routine escalated inquiries concerning services, hours of operation, etc. Ensures any patient complaints are handled appropriately
  • Aids with medical records duties by pulling charts for appointments, prescription refills, and other requests. Retrieves, transports, sorts, and files medical records. Copies medical records charts for patient transfers and referrals as requested
  • Helps in training, mentoring and providing help to junior staff as requested
What we offer
What we offer
  • Immediate eligibility for health and welfare benefits
  • 401(k) savings plan with dollar-for-dollar match up to 5%
  • Tuition Reimbursement
  • PTO accrual beginning Day 1
  • Fulltime
Read More
Arrow Right
New

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...
Location
Location
United States , Phoenix
Salary
Salary:
45000.00 USD / Year
madd.org Logo
Mothers Against Drunk Driving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Bilingual (Spanish) is highly preferred
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
  • Reliable transportation to court attendance is required along with a flexible schedule
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
  • Strong work ethic with the ability to maintain a high activity level
  • Must have exceptional internal and external customer service orientation
Job Responsibility
Job Responsibility
  • Maintain a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs
  • Provide court accompaniment and guidance with legal, financial, and medical systems
  • Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed
  • Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
  • Maintain current assessment of victim’s coping and need for further referrals
  • Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
  • May accompany victims/survivors to justice proceedings as appropriate
  • Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
  • Conduct community needs assessments and analyzes results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
  • Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
What we offer
What we offer
  • Health, Dental, Vision
  • Retirement 403(b) + employer matching
  • 4 weeks accrued vacation
  • 12 Paid Holidays per calendar year
  • Up to 3 Floating Holidays per calendar year
  • Paid Sick Time
  • Modified Tuition Reimbursement
  • Maternity/Paternity Leave
  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
  • FSA, HRA
  • Fulltime
Read More
Arrow Right
New

Support Services Specialist

Summary: Supports all administrative components for the Outpatient Services prog...
Location
Location
United States , Little Rock
Salary
Salary:
Not provided
easterseals.com Logo
Easterseals Arkansas
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High School Diploma/GED and 3-5 years’ experience in providing administrative services in Early Intervention Day Treatment, Early Intervention, Pediatric Therapy or other Social Services program
  • A Bachelor's Degree in Social Services, Early Childhood Education or other Health Related Field preferred
  • Excellent written and verbal communication skills
  • Excellent interpersonal skills
  • Excellent organizational skills
  • Good time management skills
  • Ability to work effectively and collaboratively with individuals receiving services with diverse ability levels and employees with diverse experience and knowledge levels
  • Ability to be self-directed, creative and to take initiative
  • Demonstrated commitment to the values of diversity, equity, and inclusiveness
  • Competency with computer skills, i.e., Microsoft and Goggle applications including Word/Goggle Docs, Excel/Google Sheets and Gmail
Job Responsibility
Job Responsibility
  • Initial contact with referrals to determine service needs, answer questions and to begin intake process
  • Completes all necessary admission paperwork and processes for enrollment in services for assigned programs
  • Obtains initial and ongoing evaluation and treatment prescriptions to ensure prescriptions are current and align with treatment recommendations
  • Coordinates and schedules screenings and evaluations including Therapy (OT, PT, ST, ABA) and Developmental
  • Sends evaluation reports for disability determination, annual Medicaid certification, TEFRA determination, etc
  • Verifies Medicaid and other funding eligibility, as assigned and supports families in funding applications (i.e., Medicaid, Tefra, etc.) and redetermination processes
  • Communicates with parent/guardian regarding information or actions needed related to obtaining prescriptions, funding, PCP assignment, attendance, required documents, conferences, etc
  • Maintains and updates demographic and clinical support information (prior authorizations, pre-certifications, etc.) in data management platform and prepares reports as scheduled
  • Requests prior authorizations and/or pre-certifications for services as required by funders including monitoring to ensure prior authorizations and/or pre-certifications are current and align with recommendations for treatment
  • Respond to requests for additional information from insurance funders
  • Fulltime
Read More
Arrow Right

Admissions Services Specialist

Acadia Healthcare is seeking remote Admissions Services Specialists to support o...
Location
Location
United States , Franklin
Salary
Salary:
Not provided
acadiahealthcare.com Logo
Acadia Healthcare
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's or Master's degree in Behavioral Science, Social Work, Sociology, Nursing, or a related field
  • in some states, RN, LVN/LPN
  • Knowledge of admission/referral processes, techniques, and tools
  • Familiarity with behavioral health issues and services
  • Solid understanding of financial principles and insurance reimbursement practices
  • Knowledge and proficiency with Salesforce.com (or other CRM application), Concur, and MS Office application
  • Licensure, as required for the area of clinical specialty, i.e., RN license, CAC or other clinical counseling or therapy license, as designated by the state in which the facility operates
Job Responsibility
Job Responsibility
  • Manage Referral Management Portals
  • Monitor all faxed referrals
  • Monitor all webforms and call center handoffs/rollover referrals
  • Utilize facility admissions/exclusionary criteria to process incoming types of referrals
  • Respond to inquiries about the facility within facility policy timeframes
  • Document calls inside of Salesforce and follow-up as needed
  • Complete Prior Authorization
  • Pre-Admit the patients in billing system
  • Coordinate with local admissions department regarding bed availability
  • Facilitate intake, admissions, and utilization review process for incoming patients
  • Fulltime
Read More
Arrow Right

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...
Location
Location
United States , Kansas City
Salary
Salary:
45000.00 USD / Year
madd.org Logo
Mothers Against Drunk Driving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
  • Reliable transportation to court attendance is required along with a flexible schedule
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
  • Strong work ethic with the ability to maintain a high activity level
  • Must have exceptional internal and external customer service orientation
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems
Job Responsibility
Job Responsibility
  • Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
  • Maintain current assessment of victim’s coping and need for further referrals
  • Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
  • May accompany victims/survivors to justice proceedings as appropriate. Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
  • Ability to plan and execute a fundraising event
  • Must possess fundraising and development skill set
  • Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
  • Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
  • Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors. Collect and maintain community resource information to share with victims and other Victim Services employees
  • Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives
What we offer
What we offer
  • Health
  • Dental
  • Vision
  • Retirement 403(b) + employer matching
  • 4 weeks accrued vacation
  • 12 Paid Holidays per calendar year
  • Up to 3 Floating Holidays per calendar year
  • Paid Sick Time
  • Modified Tuition Reimbursement
  • Maternity/Paternity Leave
  • Fulltime
Read More
Arrow Right

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...
Location
Location
United States , Wichita
Salary
Salary:
45000.00 - 50000.00 USD / Year
madd.org Logo
Mothers Against Drunk Driving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
  • Reliable transportation to court attendance is required along with a flexible schedule
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
  • Strong work ethic with the ability to maintain a high activity level
  • Must have exceptional internal and external customer service orientation
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems
Job Responsibility
Job Responsibility
  • Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
  • Maintain current assessment of victim’s coping and need for further referrals
  • Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
  • May accompany victims/survivors to justice proceedings as appropriate
  • Provide advocacy by assisting in the protection and exertion of victims/survivors rights and educating others about the criminal and civil justice systems
  • Conduct community needs assessments and analyze results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
  • Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
  • Utilizing analysis of community needs assessment, establish and utilize a network of key individuals in the legal, medical, and social service systems to facilitate assistance for victims/survivors
  • Collect and maintain community resource information to share with victims and other Victim Services employees
  • Recruit, screen, train, deploy, and recognize volunteers who provide assistance in meeting Victim Service initiatives
What we offer
What we offer
  • Health, Dental, Vision
  • Retirement 403(b) + employer matching
  • 4 weeks accrued vacation
  • 12 Paid Holidays per calendar year
  • Up to 3 Floating Holidays per calendar year
  • Paid Sick Time
  • Modified Tuition Reimbursement
  • Maternity/Paternity Leave
  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
  • FSA, HRA
  • Fulltime
Read More
Arrow Right

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...
Location
Location
United States , Ranson
Salary
Salary:
45000.00 - 50000.00 USD / Year
madd.org Logo
Mothers Against Drunk Driving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
  • Reliable transportation to court attendance is required along with a flexible schedule
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
  • Strong work ethic with the ability to maintain a high activity level
  • Must have exceptional internal and external customer service orientation
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems
Job Responsibility
Job Responsibility
  • Conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals
  • Maintain current assessment of victim’s coping and need for further referrals
  • Create and implement a tailored case management action plan for victims
  • May accompany victims/survivors to justice proceedings as appropriate
  • Conduct community needs assessments and analyzes results to determine development, facilitation, and implementation of appropriate victim services
  • Create and implement effective outreach strategies to reach victims and survivors
  • Establish and utilize a network of key individuals in legal, medical, and social service systems
  • Recruit, screen, train, deploy, and recognize volunteers
  • This position will also have a small fundraising goal to support MADD Kansas and will cultivate partnerships with businesses/corporations
  • Maintain accurate case records, statistical information and grant reports
What we offer
What we offer
  • Health, Dental, Vision
  • Retirement 403(b) + employer matching
  • 4 weeks accrued vacation
  • 12 Paid Holidays per calendar year
  • Up to 3 Floating Holidays per calendar year
  • Paid Sick Time
  • Modified Tuition Reimbursement
  • Maternity/Paternity Leave
  • Basic Life, AD&D, Short-Term and Long-Term Disability Insurance covered by Employer
  • FSA, HRA
  • Fulltime
Read More
Arrow Right

Victim Services Specialist

Responsible for maintaining a caseload of victims of alcohol and drugged driving...
Location
Location
United States , Baton Rouge
Salary
Salary:
45000.00 - 50000.00 USD / Year
madd.org Logo
Mothers Against Drunk Driving
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's degree is required in a human services field of study (i.e. social work, psychology, sociology, criminal justice) with a minimum of one year of experience in victim advocacy (specifically case management) OR grief support work (specifically bereaved individuals due to death)
  • Equivalent experience that includes experience in victim advocacy (specifically case management) and/or grief support work (specifically bereaved individuals due to death)
  • Reliable transportation to court attendance is required along with a flexible schedule
  • Strong organizational skills, be detail oriented with the ability to prioritize, manage multiple projects and execute in a high-volume environment
  • Excellent communication skills with the ability to develop and convey thoughts clearly, logically and concisely both orally and in writing, using appropriate grammar and command of the English language
  • Ability to work both independently and with others to resolve issues and maintain composure and professionalism in an environment of changing and/or multiple priorities
  • Must be able to work on a time table, meet deadlines, follow instructions and accept direction on given assignments
  • Strong work ethic with the ability to maintain a high activity level
  • Must have exceptional internal and external customer service orientation
  • Must have demonstrated computer skills including Microsoft Excel, Word and Outlook and be familiar with entering data into on-line systems
Job Responsibility
Job Responsibility
  • Responsible for maintaining a caseload of victims of alcohol and drugged driving who are in need of short-term crisis intervention, emotional support, grief support groups, and appropriate referral sources for continued long-term needs
  • Provide court accompaniment and guidance with legal, financial, and medical systems
  • Work in conjunction with other Victim Services employees to provide consultation and support to victims where needed
  • Utilizing independent judgment, conduct individual needs assessments on victims/survivors of alcohol and drugged driving crashes for emotional support, information, and referrals, implementing beneficial interventions based upon those assessments
  • Maintain current assessment of victim’s coping and need for further referrals
  • Based upon assessment, create and implement a tailored case management action plan for victims, which may include grief support assistance, crisis intervention, referrals for long-term counseling issues and other basic needs, as well as support group facilitation
  • May accompany victims/survivors to justice proceedings as appropriate
  • Provide advocacy by assisting in the protection and exertion of victims/survivor's rights and educating others about the criminal and civil justice systems
  • Conduct community needs assessments and analyzes results to determine the development, facilitation, and implementation of appropriate victim services, programs and events
  • Based upon results of community needs assessments, create and implement effective outreach strategies to reach victims and survivors of drunk and drugged driving crashes who may not otherwise be aware of MADD Victim Services
What we offer
What we offer
  • Health
  • Dental
  • Vision
  • Retirement 403(b) + employer matching
  • 4 weeks accrued vacation
  • 12 Paid Holidays per calendar year
  • Up to 3 Floating Holidays per calendar year
  • Paid Sick Time
  • Modified Tuition Reimbursement
  • Maternity/Paternity Leave
  • Fulltime
Read More
Arrow Right