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Obtains referral authorizations or pre-certifications from the insurance plans by contacting the carrier
Schedules appointments in other areas of the Medical Center for x-rays and various lab work
Contacts specialist clinics to obtain appointments for patients
Follows physician or nurse directions as to the timeframe in which patient should be seen
Coordinates appointments for clinic patients with physicians outside of the Medical Center as directed by attending physician and as required by the patient's insurance carrier
Coordinates testing for patients, using judgment and discretion as to the seriousness of condition to properly plan for timeframe of tests and types of tests performed
Provides special instructions related to clinic appointments, tests, or procedures
Performs other related duties incidental to work described herein
Requirements:
High school diploma or GED equivalent with two years' office or clerical experience required
Experience in a healthcare or medical environment with knowledge of medical terminology and various insurance plans preferred
Medical terminology as required by department to be served
Excellent oral and written communication skills
Knowledge of medical terminology
Computer skills including keyboard and mouse functions, e-mail, and Microsoft
Data entry accuracy of 5000 kph with 3% or less error rate
What we offer:
Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs