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Referral representative

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Advocate Aurora Health

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Location:
United States , Winston Salem

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Contract Type:
Not provided

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Salary:

20.80 - 31.20 USD / Hour

Job Responsibility:

  • Reviews insurance plans for referral requirements
  • Obtains referral authorizations or pre-certifications from the insurance plans by contacting the carrier
  • Schedules appointments in other areas of the Medical Center for x-rays and various lab work
  • Contacts specialist clinics to obtain appointments for patients
  • Follows physician or nurse directions as to the timeframe in which patient should be seen
  • Coordinates appointments for clinic patients with physicians outside of the Medical Center as directed by attending physician and as required by the patient's insurance carrier
  • Coordinates testing for patients, using judgment and discretion as to the seriousness of condition to properly plan for timeframe of tests and types of tests performed
  • Provides special instructions related to clinic appointments, tests, or procedures
  • Performs other related duties incidental to work described herein

Requirements:

  • High school diploma or GED equivalent with two years' office or clerical experience required
  • Experience in a healthcare or medical environment with knowledge of medical terminology and various insurance plans preferred
  • Knowledge of medical terminology as required by department to be served
  • Excellent oral and written communication skills
  • Computer skills including keyboard and mouse functions, e-mail, and Microsoft
  • Data entry accuracy of 5000 kph with 3% or less error rate
What we offer:
  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program

Additional Information:

Job Posted:
February 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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