Referral Navigator Job at Advocate Health Care (Charlotte)

Research-focused Patient Navigator

The Research-Focused Patient Navigator improves equitable access to clinical res...

Location

United States , Boston

Salary:

61900.00 - 66100.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Fluency in English and at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
High School Diploma/GED required
Bachelor’s degree in health or human services preferred
3+ years of professional experience in health care or community outreach organizations
Experience working in hospital electronic medical record systems is a plus
Commitment to cultural humility and cultural safety
Strong customer service and patient and family-centered orientation
Comfortable using Microsoft suite and data capture systems
Basic knowledge of medical terminology required
Ability to work with adults of varying ages, learning styles, and backgrounds

Job Responsibility

Work closely with the research and clinical teams to curate relevant clinical trial information for patient screening and referral
Pre-screen patients trial eligibility, referral, and research navigation
Communicate with the referring clinicians to approach patients for trial eligibility upon completing pre-screening
Coach and prepare potential research participants and enrolled participants for their appointments and conversations with providers
Escort patients during their DFCI main campus appointments and sit in on clinical visit as needed
Remind patients of appointments and follow-up to maximize attendance
Assist patients with scheduling appointments, coordinating referrals, and managing schedules
Provide navigation services to patients pursing enrollment by identifying and address barriers to participate
Identify system and/or organizational barriers to care and recommend strategies to improve/remove them
Navigator will also serve in a role that supports connecting patients with resources such as transportation, parking, and food stipends

Fulltime

Head of Sales

Optegra has an exciting new job opportunity for an experienced Head of Sales (id...

Location

United Kingdom , York

Salary:

Not provided

360 Resourcing Solutions

Expiration Date

Until further notice

Requirements

Ultimately responsible for delivering the sales target for the region through outstanding team leadership
Deliver referral targets for each hospital within the region
Build and lead a high-performing sales team through in-field coaching and continuous development of sales capability
Develop strong relationships with critical referral partners and key opinion leaders
Create and execute local strategies to navigate complex referral systems and grow referrals in highly competitive environments
Provide high-quality team performance reports, market insights and referral forecasts using Salesforce
Collaborate closely with internal teams including Marketing, Clinical, and Contracting to drive maximum referrals for each hospital
Ensure strong CRM usage across the team, driving customer insight, reporting accuracy and data quality
Attend UKL meetings occasionally and act as stand-in for the Commercial Director during periods of absence

Job Responsibility

The Head of Sales is responsible for delivering the regional sales target through exceptional sales leadership, ensuring the development of a best-in-class sales team who articulate Optegra’s brand and value proposition effectively to Optometrists and other referral partners
The role will shape local referral growth strategies, manage key relationships, and collaborate cross-functionally to maximise patient referrals across all hospital locations

What we offer

Generous salary which is reviewed annually
Generous matched pension contributions
33 days annual leave inclusive of bank holidays
Flexible working and SMART working schemes
Funded training and development
Celebrating your anniversaries
Annual STAR awards
Blue Light Card (amazing discounts online and on the high street)
Free laser eye treatment for you and 20% discount for friends and family
Private Healthcare, 24/7 GP appointments, free Physio and counselling for your wellbeing

Insurance Referral Coordinator

This role is pivotal within the healthcare industry, where you will be coordinat...

Location

United States , Mount Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Allscripts software
Experience with Cerner Technologies
Proficient in Customer Relationship Management (CRM) software
Familiarity with Dentrix Dental Software
Knowledge of Eaglesoft software
Ability to handle Answering Inbound Calls
Experience with Authorizations in an insurance setting
Understanding of Benefit Functions within an insurance framework
Knowledge of Billing Functions pertinent to insurance
Experience in Claim Administration within an insurance context

Job Responsibility

Accurately scheduling patients for prescribed referrals
Assisting patients in navigating through referrals and insurance authorizations
Answering patient inquiries appropriately, whether in person or via telephone
Delivering high-quality customer service to patients
Utilizing various software such as Allscripts, Cerner Technologies, CRM, Dentrix Dental Software, and Eaglesoft to manage tasks
Handling authorizations and benefit functions
Administering claims and overseeing billing functions
Receiving and responding to inbound calls
Ensuring tasks and competencies specific to the location/department are fulfilled

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

New

Community Health Advocate

A Medical Center is seeking a passionate and dedicated Community Health Advocate...

Location

United States , Northridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Public Health, or a related field
Minimum of one year of data entry experience
6 months of experience working with the public or with community groups
Excellent analytical, problem-solving, communication skills (both written and verbal)
Excellent organizational skills required
CA Driver License
Proof of Insurance

Job Responsibility

Proactively reach out to community members and their families to provide information and support
Conduct initial assessments and data collection to understand individual needs and connect them to community resources
Educate community members on COVID-19 and other health related issues through tabling events, presentations, and workshops
Build rapport and establish trusting relationships with community members and their families
Advocate for community members needs and rights, ensuring they receive timely and appropriate care
Connect community members with relevant resources, such as financial assistance programs, transportation services, health, mental health and social services
Oversee data collections, monitors data reports and troubleshoots data issues
Monitor data reports, identifying trends, anomalies, and potential issues using public health Outreach Tracker/System Navigator Tracker
Prepare regular data summaries and reports on outreach activities and community System Navigation Referrals for internal and external stakeholders
Regularly attend meetings with public health officials and other relevant parties, communicating data findings and addressing data entry concerns

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Case Manager - Integrated Patient Care Program

The Case Manager will play a central role in implementing the Integrated Patient...

Location

United States , Columbia

Salary:

1.00 - 5.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Bachelor’s degree required
Minimum 3–5 years of experience in case management, care coordination, or community-based health services
Experience supervising staff or leading frontline teams preferred
Familiarity with social determinants of health, community resources, and patient navigation
Strong interpersonal, organizational, and documentation skills
Ability to work collaboratively across multiple organizations and disciplines

Job Responsibility

Supervise Social Workers and Community Health Workers, providing guidance, training, and performance support
Coordinate patient referrals, follow-up, and care navigation across partner clinics and service providers
Ensure consistent use of common intake, referral, and documentation processes
Work with the Program Manager to implement program strategies related to social determinants of health, patient education, and telemedicine
Support integration of community health workers and student interns into program operations
Monitor patient progress and service utilization to support outcome measurement
Serve as a day-to-day operational contact for partner agencies related to case management and referrals
Participate in partner meetings and continuous improvement discussions
Help identify gaps in services and opportunities to strengthen referral pathways
Track case management activities, referrals, and patient outcomes

Fulltime

New

Community Health Worker

This position supports the Ambulatory sites and requires travel to at least 2 si...

Location

United States , Chicago

Salary:

21.85 - 32.80 USD / Hour

Advocate Aurora Health

Expiration Date

Until further notice

Requirements

Completion of any required certifications or continuing education in community health within the first year of employment
High School Diploma or GED required
1 – 2 years experience
In-depth knowledge of community resources and health services
Ability to assess client needs and provide appropriate interventions
Experience working with diverse populations
Ability to engage medical providers, primary care teams, community-based organizations, referral navigators and social services agencies
Possesses knowledge of the community and population for related programs
Ability to work effectively with a wide range of constituencies in a diverse community and work as a strong team member
Must have strong interpersonal skills and good communication and literacy skills (in person, telephonically and written)

Job Responsibility

Provides direct services to clients, such as health education and prevention programs
Collects and maintains client records, ensuring confidentiality
Acts as a liaison between clients and healthcare providers
Conduct follow-ups with clients to ensure their needs are being met
Conducts effective home visits and/or community events
Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives
Assist community members in understanding care plans and instructions
Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services
Performs other duties as assigned

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

New

Homelessness Response Practitioner

Join our team to provide case management for clients experiencing homelessness. ...

Location

Australia , Morwell

Salary:

100776.00 AUD / Year

Quantum Support Services

Expiration Date

March 02, 2026

Requirements

Proven expertise in holistic case management and care coordination for vulnerable people, including the ability to conduct strength-based assessments and develop tailored, goal-oriented plans for long-term housing stability
Demonstrated skill in supporting clients with complex needs (e.g., trauma, mental health, AOD) by providing targeted, flexible, and rapidly responsive support
Strong collaborative and networking abilities to effectively coordinate care across multiple agencies, convene multi-disciplinary teams, and ensure integrated support for clients
Valid Victorian Driver’s Licence
Working with Children Check
Police Check
Minimum requirement of Diploma of Community Services or other relevant or appropriate tertiary qualifications

Job Responsibility

Deliver comprehensive case management and intensive, transitional support to young people, single adults, and families experiencing homelessness
Conduct holistic, strength-based assessments to develop tailored, goal-oriented plans focusing on long-term housing stability and independent living
Provide expert care coordination, service navigation, and referral to connect clients with mainstream and specialist services (health, mental health, AOD, etc.)
Offer targeted, flexible, and rapidly responsive support to clients with increased vulnerabilities and complex needs (e.g., trauma, multiple health issues)
Work collaboratively with other agencies, participate in community networking, and convene multi-disciplinary team meetings to ensure integrated client support

What we offer

Salary packaging
Flexi time
Employee Assistance Program
Wellbeing Program
Wellbeing days
Supervision & support
Promotional opportunities within the Organisation
Portable long service leave
Leave opportunities

Fulltime

New

Specialty Sales Executive

The Specialty Sales Executive drives exceptional brand growth and patient acquis...

Location

United States , Denver; Boulder; Colorado Springs; Aurora

Salary:

105000.00 - 115000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor’s degree in the Medical Science or in a related field required
Master’s degree or MBA preferred
3+ years of professional Medical or Clinical Sales experience with proven success in specialty products required
Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) is required
Must have a consistent record of meeting or exceeding defined/established Sales targets
Must possess strong communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to develop and maintain strong, cross-functional stakeholder relationships)
Willing and able to work under pressure to meet tight deadlines with minimal supervision
Applies strategic planning skills to identify, prioritize, and capitalize on market and account‑level opportunities
Ability to translate data into actionable insights and leverages advanced digital tools and technologies to drive smarter decisions and improved outcomes
maintains fluency in emerging digital trends shaping modern, insight‑led selling

Job Responsibility

Achieve and exceed territory sales and profit goals through strategic targeting, territory planning, and early-cycle product access initiatives
Deliver measurable financial impact by translating clinical or financial evidence into value-based solutions for targeted accounts
Maximize prescriber engagement through high-frequency, high-impact calls that drive specialty product adoption
Operate as a consultative seller, aligning product value with customer needs in the home care environment
Educate healthcare professionals through impactful meetings and presentations aligned with account-specific objectives
Overcome objections and respond to product inquiries with confidence and clarity, leveraging training methodologies
Omnichannel engagement, virtual education capabilities and digital influence with data-driven follow-up
Lead territory-level execution of national strategies, ensuring alignment with broader organizational goals
Use of AI-enabled targeting and territory optimization
Travel extensively (50%+) to maintain strong field presence and stakeholder engagement

What we offer

401k with a company match
healthcare coverage
a broad range of other benefits
performance-based incentives

Fulltime

Referral Navigator

Advocate Health Care

Location:
United States , Charlotte

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Referral Navigator

Advocate Health Care

Location:United States , Charlotte

Category:Health and Beauty

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:February 20, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Research-focused Patient Navigator

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Location:
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Job Posted:
February 20, 2026