Referral Navigator Job at Advocate Health Care (Charlotte)

Research-focused Patient Navigator

The Research-Focused Patient Navigator improves equitable access to clinical res...

Location

United States , Boston

Salary:

61900.00 - 66100.00 USD / Year

Dana-Farber Cancer Institute

Expiration Date

Until further notice

Requirements

Fluency in English and at least one other language preferred, especially Spanish, Haitian Creole, or Portuguese
High School Diploma/GED required
Bachelor’s degree in health or human services preferred
3+ years of professional experience in health care or community outreach organizations
Experience working in hospital electronic medical record systems is a plus
Commitment to cultural humility and cultural safety
Strong customer service and patient and family-centered orientation
Comfortable using Microsoft suite and data capture systems
Basic knowledge of medical terminology required
Ability to work with adults of varying ages, learning styles, and backgrounds

Job Responsibility

Work closely with the research and clinical teams to curate relevant clinical trial information for patient screening and referral
Pre-screen patients trial eligibility, referral, and research navigation
Communicate with the referring clinicians to approach patients for trial eligibility upon completing pre-screening
Coach and prepare potential research participants and enrolled participants for their appointments and conversations with providers
Escort patients during their DFCI main campus appointments and sit in on clinical visit as needed
Remind patients of appointments and follow-up to maximize attendance
Assist patients with scheduling appointments, coordinating referrals, and managing schedules
Provide navigation services to patients pursing enrollment by identifying and address barriers to participate
Identify system and/or organizational barriers to care and recommend strategies to improve/remove them
Navigator will also serve in a role that supports connecting patients with resources such as transportation, parking, and food stipends

Fulltime

Insurance Referral Coordinator

This role is pivotal within the healthcare industry, where you will be coordinat...

Location

United States , Mount Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Allscripts software
Experience with Cerner Technologies
Proficient in Customer Relationship Management (CRM) software
Familiarity with Dentrix Dental Software
Knowledge of Eaglesoft software
Ability to handle Answering Inbound Calls
Experience with Authorizations in an insurance setting
Understanding of Benefit Functions within an insurance framework
Knowledge of Billing Functions pertinent to insurance
Experience in Claim Administration within an insurance context

Job Responsibility

Accurately scheduling patients for prescribed referrals
Assisting patients in navigating through referrals and insurance authorizations
Answering patient inquiries appropriately, whether in person or via telephone
Delivering high-quality customer service to patients
Utilizing various software such as Allscripts, Cerner Technologies, CRM, Dentrix Dental Software, and Eaglesoft to manage tasks
Handling authorizations and benefit functions
Administering claims and overseeing billing functions
Receiving and responding to inbound calls
Ensuring tasks and competencies specific to the location/department are fulfilled

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Community Health Advocate

A Medical Center is seeking a passionate and dedicated Community Health Advocate...

Location

United States , Northridge

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Public Health, or a related field
Minimum of one year of data entry experience
6 months of experience working with the public or with community groups
Excellent analytical, problem-solving, communication skills (both written and verbal)
Excellent organizational skills required
CA Driver License
Proof of Insurance

Job Responsibility

Proactively reach out to community members and their families to provide information and support
Conduct initial assessments and data collection to understand individual needs and connect them to community resources
Educate community members on COVID-19 and other health related issues through tabling events, presentations, and workshops
Build rapport and establish trusting relationships with community members and their families
Advocate for community members needs and rights, ensuring they receive timely and appropriate care
Connect community members with relevant resources, such as financial assistance programs, transportation services, health, mental health and social services
Oversee data collections, monitors data reports and troubleshoots data issues
Monitor data reports, identifying trends, anomalies, and potential issues using public health Outreach Tracker/System Navigator Tracker
Prepare regular data summaries and reports on outreach activities and community System Navigation Referrals for internal and external stakeholders
Regularly attend meetings with public health officials and other relevant parties, communicating data findings and addressing data entry concerns

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Community Health Worker

This position supports the Ambulatory sites and requires travel to at least 2 si...

Location

United States , Chicago

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

Until further notice

Requirements

Completion of any required certifications or continuing education in community health within the first year of employment
High School Diploma or GED required
1 – 2 years experience
In-depth knowledge of community resources and health services
Ability to assess client needs and provide appropriate interventions
Experience working with diverse populations
Ability to engage medical providers, primary care teams, community-based organizations, referral navigators and social services agencies
Possesses knowledge of the community and population for related programs
Ability to work effectively with a wide range of constituencies in a diverse community and work as a strong team member
Must have strong interpersonal skills and good communication and literacy skills (in person, telephonically and written)

Job Responsibility

Provides direct services to clients, such as health education and prevention programs
Collects and maintains client records, ensuring confidentiality
Acts as a liaison between clients and healthcare providers
Conduct follow-ups with clients to ensure their needs are being met
Conducts effective home visits and/or community events
Educates community members on self-management of health conditions and supports patients in developing healthier habits and proper use of the emergency room and providing information for alternatives
Assist community members in understanding care plans and instructions
Facilitates access to community resources, including but not limited to locating housing, food, clothing, prenatal classes, parenting, and providers to teach life skills, and relevant mental health services
Performs other duties as assigned

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program

Fulltime

Insurance Referral Coordinator

We are looking for a dedicated Insurance Referral Coordinator to join our team i...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in insurance sales or a related field
Bilingual proficiency to effectively communicate with a diverse range of clients
440 License or 220 License
Ability to explain complex insurance policies in a clear and concise manner
Excellent interpersonal and customer service skills
Self-motivated with a commitment to achieving sales targets
Familiarity with industry regulations and compliance

Job Responsibility

Guide clients through the process of selecting and purchasing auto, life, and home insurance policies that best suit their needs
Build strong relationships with customers to ensure excellent service and long-term satisfaction
Utilize bilingual communication skills to effectively assist a diverse clientele
Schedule and manage appointments with potential and existing clients
Maintain accurate records of client interactions and insurance sales
Provide detailed explanations of policy options and benefits
Collaborate with team members to achieve sales goals and improve overall performance
Assist clients with referrals and navigate them through necessary insurance processes
Ensure compliance with company policies and industry regulations
Stay updated on insurance products and market trends to offer informed recommendations

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Specialty Sales Executive

The Specialty Sales Executive drives exceptional brand growth and patient acquis...

Location

United States , Denver; Boulder; Colorado Springs; Aurora

Salary:

105000.00 - 115000.00 USD / Year

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor’s degree in the Medical Science or in a related field required
Master’s degree or MBA preferred
3+ years of professional Medical or Clinical Sales experience with proven success in specialty products required
Demonstrated proficiency in MS Office (Word/Excel/Outlook/PowerPoint) is required
Must have a consistent record of meeting or exceeding defined/established Sales targets
Must possess strong communication (oral and written), presentation, organizational and stakeholder management skills (including the ability to develop and maintain strong, cross-functional stakeholder relationships)
Willing and able to work under pressure to meet tight deadlines with minimal supervision
Applies strategic planning skills to identify, prioritize, and capitalize on market and account‑level opportunities
Ability to translate data into actionable insights and leverages advanced digital tools and technologies to drive smarter decisions and improved outcomes
maintains fluency in emerging digital trends shaping modern, insight‑led selling

Job Responsibility

Achieve and exceed territory sales and profit goals through strategic targeting, territory planning, and early-cycle product access initiatives
Deliver measurable financial impact by translating clinical or financial evidence into value-based solutions for targeted accounts
Maximize prescriber engagement through high-frequency, high-impact calls that drive specialty product adoption
Operate as a consultative seller, aligning product value with customer needs in the home care environment
Educate healthcare professionals through impactful meetings and presentations aligned with account-specific objectives
Overcome objections and respond to product inquiries with confidence and clarity, leveraging training methodologies
Omnichannel engagement, virtual education capabilities and digital influence with data-driven follow-up
Lead territory-level execution of national strategies, ensuring alignment with broader organizational goals
Use of AI-enabled targeting and territory optimization
Travel extensively (50%+) to maintain strong field presence and stakeholder engagement

What we offer

401k with a company match
healthcare coverage
a broad range of other benefits
performance-based incentives

Fulltime

Specialty Sales Executive - Medical Nutrition

The Specialty Sales Executive drives exceptional brand growth and patient acquis...

Location

United States , Phoenix

Salary:

Not provided

Nestle Health Science

Expiration Date

Until further notice

Requirements

Bachelor’s degree in Business, Marketing, or a Medical Science field
MBA preferred
3+ years of medical or clinical sales experience with proven success in specialty products, or 5+ years of high performance sales experience with clinical exposure
Consistent track record of meeting and exceeding sales targets
Ability to build strong, long term relationships with strategic and targeted customers
Demonstrated agility and effectiveness in fast changing healthcare and industry environments

Job Responsibility

Achieve and exceed territory sales and profit goals through strategic targeting, territory planning, and early-cycle product access initiatives
Deliver measurable financial impact by translating clinical or financial evidence into value-based solutions for targeted accounts
Maximize prescriber engagement through high-frequency, high-impact calls that drive specialty product adoption
Operate as a consultative seller, aligning product value with customer needs in the home care environment
Educate healthcare professionals through impactful meetings and presentations aligned with account-specific objectives
Overcome objections and respond to product inquiries with confidence and clarity, leveraging training methodologies
Omnichannel engagement
Virtual education capabilities
Digital influence with data-driven follow-up
Lead territory-level execution of national strategies, ensuring alignment with broader organizational goals

What we offer

Dynamic career paths
Robust development
Opportunities to learn from talented colleagues around the globe
Benefits that support physical, financial, and emotional wellbeing

Fulltime

New

Medical Social Worker (LMSW) - Bilingual Spanish Preferred

We’re building a world of health around every individual — shaping a more connec...

Location

United States , New York

Salary:

55916.00 - 121474.00 USD / Year

CVS Health

Expiration Date

May 18, 2026

Requirements

Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE)
Minimally licensed in the state where OSH Center is located
Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary)
Proficient computer skills (including Microsoft, GSuite, and electronic medical records)
US work authorization
Prior experience with complex care coordination and/or population healthcare management
Familiarity with using metrics and data to guide practice and drive outcomes
Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years
Experience working on a multidisciplinary team of other healthcare providers

Job Responsibility

Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits
Partner with the patient and their support persons to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan
Maintain extensive knowledge of community resources and make referrals as appropriate
Navigate patient insurance benefits in collaboration with the Patient Relations Manager
Provide both longitudinal and episodic comprehensive care coordination
Educate patients on supportive care options including advance care planning and end-of-life care
Provide psychoeducation to patients and families surrounding life stage and disease-specific issues
Meet with care teams to collaborate and generate creative solutions to patient issues
Complete concise and comprehensive documentation on time
Partner with Community Health Workers and provide clinical guidance and consultation

What we offer

$2500 Sign-On Bonus
Affordable medical plan options
401(k) plan including matching company contributions
Employee stock purchase plan
No-cost programs including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching
Paid time off
Flexible work schedules
Family leave
Dependent care resources
Colleague assistance programs

Fulltime

Referral Navigator

Advocate Health Care

Location:
United States , Charlotte

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
February 20, 2026

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Job Description:

Job Responsibility:

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Job Posted:February 20, 2026

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