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As a Referral Indexer you will check referrals for accuracy and completion and input the information received by doctor’s offices into the computer system. You will interact with patients, physicians and staff within the call center and outside facilities providing accurate, timely and responsive information.
Job Responsibility:
Checks referrals for accuracy and completion
Inputs the information received by doctors’ offices into the computer system
Interacts with patients, physicians, and staff both within the Center and outside facilities, providing accurate, timely, and responsive information
Accesses referrals using insurance websites
May perform other job-related duties as necessary for the efficient operation
Requirements:
Previous experience of at least 1 year
With experience as a Patient Care Coordinator or in a similar capacity
Knowledge of medical terminology, ICD10 and CPT coding and procedures (preferably)
Ability to type at least 40 wpm
The ability to multitask consistently and work in a fast-paced environment
Previous experience as a medical receptionist/front desk or related experience