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Referral Coordinator

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

Baptist is currently hiring for a Full-Time Days Referrals Coordinator to join our Total Access Program Department at our Southbank Plaza location here in the Jacksonville, FL area. Shift Details: Monday - Friday. 8 hour day shift (8:00 AM to 4:30 PM). This Referral Coordinator will be located at Southbank Plaza.

Job Responsibility:

  • Providing referral assistance to physicians, patients, and insurance companies
  • Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling
  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier
  • Interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry
  • Responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging

Requirements:

  • High School Diploma/GED
  • Less than 1 year Medical Office Experience
  • Certified Healthcare Access Associate (CHAA) Preferred
  • Skills required: multi-tasking
  • highly organized
  • detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment
  • Must meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour

Nice to have:

  • Associate's Degree
  • Certified Healthcare Access Associate (CHAA)
What we offer:

Up to $1,000 Sign-On Bonus

Additional Information:

Job Posted:
January 09, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:

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