Referral Coordinator Job at Baptist Health (Florida) (Jacksonville)

Insurance Referral Coordinator

This role is pivotal within the healthcare industry, where you will be coordinat...

Location

United States , Mount Vernon

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency in using Allscripts software
Experience with Cerner Technologies
Proficient in Customer Relationship Management (CRM) software
Familiarity with Dentrix Dental Software
Knowledge of Eaglesoft software
Ability to handle Answering Inbound Calls
Experience with Authorizations in an insurance setting
Understanding of Benefit Functions within an insurance framework
Knowledge of Billing Functions pertinent to insurance
Experience in Claim Administration within an insurance context

Job Responsibility

Accurately scheduling patients for prescribed referrals
Assisting patients in navigating through referrals and insurance authorizations
Answering patient inquiries appropriately, whether in person or via telephone
Delivering high-quality customer service to patients
Utilizing various software such as Allscripts, Cerner Technologies, CRM, Dentrix Dental Software, and Eaglesoft to manage tasks
Handling authorizations and benefit functions
Administering claims and overseeing billing functions
Receiving and responding to inbound calls
Ensuring tasks and competencies specific to the location/department are fulfilled

What we offer

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Fulltime

Associate Patient Care Coordinator

Join our team in New Hyde Park, New York as an Associate Patient Care Coordinato...

Location

United States , New Hyde Park

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrable experience in scheduling appointments accurately and efficiently
ability to handle and respond to VoiceMail messages in a timely and detail-oriented manner
experience with handling and processing copays and managing patient balance
proven ability to generate and handle referrals effectively
excellent interviewing skills to gather necessary patient information
training skills to guide and educate patients and their families about the care process
ability to work with offshore teams and coordinate care across different locations
strong communication skills to answer queries and provide information to patients and their families

Job Responsibility

Efficiently handle patient check-ins and checkouts
organize and manage patient appointments
handle high-volume phone inquiries
prepare and confirm patient charts for the following day
manage the collection of copays and patient balances
check and respond to voicemail messages
verify patient eligibility and handle referrals

What we offer

Medical insurance
vision insurance
dental insurance
life and disability insurance
401(k) plan

Fulltime

Medical Office Assistant

IMS Care Center is currently searching for a professional, compassionate and kno...

Location

United States , Avondale

Salary:

Not provided

Integrated Medical Services, Inc.

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
Must have one of the following: Certified Nursing Assistant (CNA) Certification, Registered Medical Assistant, emergency room or Emergency Medical Technician certification, or minimum of 2-5 years of medical assisting experience
Experience with office medical procedures and treatments and knowledge of insurance, managed care options, EMR and scheduling software
Requires exceptional interpersonal and communication skills. Ability to interact with people from different backgrounds and cultures
Requires the ability to manage multiple changing priorities in an effective and organized manner
Must have knowledge of and always follow HIPAA guidelines and secure Protected Health Information
The ability to work in a constant state of alertness and in a safe
Computer skills that support efficient usage of systems
Desire to deliver the best quality customer service
Professional demeanor when working with patients face-to-face or over the phone

Job Responsibility

Prepares patient for exam and treatment by taking and recording vital signs, symptoms and other necessary measurements and recording chief complaint
documents pain scores as appropriate and charts in electronic medical record accurately and efficiently. Report’s condition of patient which may be indicative of change in the patient's condition to the clinician. Assists providers with exams and minor in office procedures and acts as chaperone as needed
Performs a variety of office-based testing and treatments related to patient care under the supervision of a clinician, including but not limited to injections, aspirations, and other procedures as needed. May administer medications in accordance with established policies and procedures or as directed. Use universal sterile techniques and personal protective equipment as always needed to ensure compliance with OSHA regulations
Coordinates and manages patient care including pre-certifications, referrals, authorizations, prescriptions and scheduling of patients for clinic, hospital and other ancillary medical treatments and tests. Responsible for communicating test results, patient instruction regarding durable medical equipment and home exercise programs to patients, where directed. Acts as a resource to clinical and non-clinical staff to provide optimal patient care
Provides clerical support with patient/client notification and documentation, to include but not limited to complete medical records including labs, authorizations, X-Rays, hospital records and any previous care pertaining to each patient visit. Provides complete and accurate information necessary for billing related to the patient encounter in a timely fashion. Other duties to include scheduling follow up appointments with patients
Maintains a clean, functional environment including cleaning and disinfection of equipment, exam rooms and storage areas. Disinfects equipment and instruments using appropriate solutions following sterilization procedures. Follows manufacturer's recommendations and OSHA guidelines in handling hazardous substances. Performs basic maintenance of equipment and coordinates needed maintenance for prompt repairs
Orders supplies and stocks patient care areas. Monitor’s inventory including medication and injectables, i.e., expired medications/equipment, recalls and patient tracking
Keeps in communication with the front office to aid in patient flow. Responsible for prioritization of patient flow through clinical process
Front Office Duties when necessary and include: Answering patient calls and directing them to the appropriate department or
Scheduling and re-scheduling patient

What we offer

Medical, Dental, and Vision benefits
401k match available
Paid Time Off
short-term and long-term disability
life insurance
very lucrative 401K plan

Fulltime

Revenue Cycle Referral Coordinator

This department is a large team that supports oncology patients within person an...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High School Diploma/GED
Less than 1 year Medical Office Experience

Job Responsibility

Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor

What we offer

$1,000 Sign on Bonus
opportunities for growth within BMDA

Fulltime

Louisiana 211 Referral and Care Coordinator

The 211 Referral and Care Coordinator at Capital Area United Way/Community Impac...

Location

United States , Baton Rouge

Salary:

41000.00 - 50000.00 USD / Year

United Way

Expiration Date

Until further notice

Requirements

Master’s degree in social work required (MSW)
Three or more years related work experience in nonprofits
3-5 years in human service delivery to clients and/or direct social work recommended
Knowledge of community resources and the human service delivery system/ability to acquire knowledge quickly
Proficient with Windows and Microsoft Office Suite and familiarity with customer relationship management (CRM) databases
Highly organized and detail-oriented with the ability to manage and analyze data, including managing multiple tasks
Excellent interviewing and cognitive skills (written and oral communication, logic, judgment, teamwork)
Effective leadership skills appropriate to a customer-driven organization
Ability to work well independently, manage time effectively, and meet deadlines/priorities in a fast-paced environment
Results-oriented and personally accountable for expectations, timelines, and measures

Job Responsibility

Collaborates with service providers to secure services needed to meet client needs
Provides effective referral and care coordination leveraging technology and available community referral resources using an established method and framework
Leverages human service solutions available through the Louisiana 211 Referral Network and local relationships with service providers to locate help to meet identified needs
Effectively communicates and guides clients as needed towards securing services to meet client needs
Advises on other types of referral options and/or services available to help address root causes (Example: Addressing social determinants of health or chronic needs)
Documents all actions of each referral until the referral loop is closed using the secured technology systems provided
Maintain records and reporting deadlines related to specific funders, contracts, and external partners and report on time
Conduct outreach within targeted service area

Fulltime

New

Referral Specialist

Full-time Referral Specialist position at AMG Park Ridge 1775 Ballard MOB. Respo...

Location

United States , Park Ridge

Salary:

21.85 - 32.80 USD / Hour

Advocate Health Care

Expiration Date

February 03, 2026

Requirements

AA Degree or equivalent
3-4 years experience in a managed care organization, hospital or physician’s office
Medical record experience preferred and/or medical terminology
Good verbal and written communications skills
Excellent interpersonal communication skills
Ability to work as a team member
Good computer keyboard proficiency
Good organizational skills
Ability to handle difficult calls and maintain professional conduct
Willingness to be flexible with job responsibilities

Job Responsibility

Management and navigation of the centralized referral process
Works in all aspects of centralized referral process, including processing referrals to members, physicians and specialists
Generates necessary correspondence or calls to members, physicians and office staff, managed care organizations or vendors requesting additional information
Communicates with appropriate staff and members regarding follow-up status of referrals
Works with UM staff to file, prepare correspondence, data entry, system documentation and other medical management related activities
Reconciles and investigates the daily pended claims report to ensure the proper payment of claims in a timely manner
Utilizes the pended claims report to recognize areas of opportunity to provide outreach to members
Coordinates the initial referral and renewal of home care, DME and disposable supplies under the supervision of RN for the outpatient population
Evaluates the cost-effectiveness of DME purchase versus rental
Logs member or physician complaints related to ancillary vendors as well as investigates and documents follow-up of complaints

What we offer

Paid Time Off programs
Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
Flexible Spending Accounts for eligible health care and dependent care expenses
Family benefits such as adoption assistance and paid parental leave
Defined contribution retirement plans with employer match and other financial wellness programs
Educational Assistance Program
Opportunity for annual increases based on performance
Premium pay such as shift, on call, and more
Incentive pay for select positions

Fulltime

!

Transition Coach

Join Springwell in a new and exciting partnership that supports older adults ret...

Location

United States , Waltham or Marlborough

Salary:

28.21 USD / Hour

Springwell, Inc.

Expiration Date

Until further notice

Requirements

Bachelor’s Degree preferred, experience may be substituted
Excellent verbal and written communication skills
Ability to independently organize work and meet deadlines
Ability to work with an interdisciplinary team across multiple agencies to effectively prioritize and address referrals
Ability to complete thorough assessments and identify appropriate home and community-based services and resources to meet needs
Experience with discharge planning, case management, care coordination, and/or providing referrals and resources, preferred
A reliable car, current driver’s license and safe driving record is required

Job Responsibility

Provide support to patients recently discharged home from the emergency room with the goal of reducing readmissions and increasing self-management skills
Conduct home visits
Provide follow up calls to offer additional support services, connect the patient to community resources, and review recommendations from the in-person visit
Ensure effective communication across an interdisciplinary team to support a smooth discharge home

What we offer

3 weeks of vacation in first year
Birthday off
13 paid holidays
3 paid personal days
15 paid sick days per year
Health & dental insurance with employer contribution
Life and long-term disability insurance at no cost to employee
Flexible Spending Plan
Employee Assistance Plan
401K Retirement Savings Plan w/ employer contribution

Fulltime

LPN Intake Coordinator

The primary function is to facilitate the intake referral process and coordinate...

Location

United States , Avon Lake

Salary:

Not provided

Angels Care Home Health

Expiration Date

Until further notice

Requirements

Graduate of an accredited school of practical/vocational nursing
Current state license as an LPN
Current State’s Driver’s License
One year experience as an LPN, home health preferred
Proof of hepatitis profile

Job Responsibility

Facilitate the intake referral process and coordinate care with interdisciplinary team and the referral source
Process all aspects of referral intake process via Home Care Home Base software system

What we offer

Monday through Friday Schedule
Competitive Base Salary
Generous Paid Time Off
Extensive Training
Access to CEU portals at zero cost
Full Health, Dental, & Vision Benefits (Available 1st Month)
Company-Matched 401(k)
Career Advancement
Internal Promotion first mentality

Fulltime

Referral Coordinator

Baptist Health (Florida)

Location:
United States , Jacksonville

Category:
Health and Beauty

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Nice to have:

Additional Information:

Job Posted:
January 29, 2026

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Referral Coordinator

Baptist Health (Florida)

Location:United States , Jacksonville

Category:Health and Beauty

Contract Type:Not provided

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Job Description:

Job Responsibility:

Requirements:

Nice to have:

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Job Posted:January 29, 2026

Looking for more opportunities? Search for other job offers that match your skills and interests.

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Location:
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Job Posted:
January 29, 2026