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Referral coordinator

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:
Health and Beauty

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Patient Access Services interacts with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization for advanced imaging procedures and order entry. The referral coordinator is responsible for insurance eligibility and obtaining advanced imaging authorizations for BPC, BPE, Baptist Specialty Offices and Imaging.

Job Responsibility:

  • Providing referral assistance to physicians, patients, and insurance companies
  • Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling
  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier
  • Meet performance expectations, including but not limited to authorization productivity, 3 accounts/hour

Requirements:

  • High School Diploma/GED
  • Less than 1 year Medical Office Experience
  • Certified Healthcare Access Associate (CHAA) Preferred
  • Skills required: multi-tasking
  • highly organized
  • detail oriented with the ability to prioritize workload and teamwork distribution in a call center environment

Nice to have:

  • Associate's Degree
  • Certified Healthcare Access Associate (CHAA)
What we offer:

Up to $1,000 Sign-On Bonus

Additional Information:

Job Posted:
January 07, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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