Referral Coordinator Job at 360 Resourcing Solutions (Cambridge)

Job Description

The Young Futures Partnership (YFP) is made up of five supported accommodation providers across Cambridge and operates through a single referral pathway. This role will take the lead on all referrals received through that pathway, ensuring a consistent, trauma‑informed approach to young people’s assessments and working collaboratively with all relevant parties on assessment outcomes. The role will also support the YFP’s commitment to putting service users at the centre of the service, empowering young people to achieve their goals and aspirations.

Job Responsibility

Take the lead on all referrals received through the single referral pathway
Ensure a consistent, trauma‑informed approach to young people’s assessments
Work collaboratively with all relevant parties on assessment outcomes
Support the YFP’s commitment to putting service users at the centre of the service
Empower young people to achieve their goals and aspirations

Requirements

Lead on all assessments (with support from each YFP service) to ensure a consistent approach across the partnership
Monitor incoming referrals and respond to all enquiries within an appropriate timescale
Liaise with YFP services to agree placements once assessments have been completed
Support young people using a strength‑based approach, carrying out person‑centred assessments that promote choice and control
Complete assessment write‑ups promptly to maintain accuracy and quality of information
Manage administrative tasks within In‑Form (the data management system), including assisting with the collation and submission of information for performance monitoring and contractual reporting
Communicate effectively with referring organisations to ensure they understand the remit of the YFP, including the types of accommodation and support provided by each service

What we offer

5 weeks holiday & public holiday allowance, plus a paid day off for your birthday (Pro rata)
Competitive rates of pay and company pension (NEST Scheme)
Your DBS Check Facilitated / Cost Paid as part of your onboarding
Employee Assistance Programme for wellbeing support

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Referral Coordinator

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