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Referral Coordinator, Neurology

United States, Saint Johns · Job Posted June 09, 2026
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Job Description

Baptist Health is hiring a Referrals Coordinator for our Neurology department at Baptist Silverleaf, located in Saint Johns, FL. This is a full-time day-shift opportunity Monday-Friday 8am-5pm. As the Referrals Coordinator, you will primarily interact with staff, patients, internal departments, physician practices and insurance companies to obtain maximum reimbursement through established authorization procedures and order entry.

Job Responsibility

  • Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
  • Providing referral assistance to physicians, patients, and insurance companies
  • Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers
  • Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health
  • Scheduling appointments
  • Processing prescriptions and referrals
  • Maintaining medical documentation
  • securing medication authorizations, infusion authorizations, and injectable authorizations for two providers

Requirements

  • One Year Medical Office Experience Preferred
  • High School Diploma or GED Equivalent Required
  • Certified Medical Assistant Preferred
  • Driver's License - DMV
  • previous referrals and healthcare experience
  • excellent customer service skills

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