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Referral Coordinator, Financial Clearance

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Baptist Health (Florida)

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Location:
United States , Jacksonville

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Category:
-

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

We’re hiring for a Revenue Cycle Referral Coordinator for the Financial Clearance team in Jacksonville, Florida. This is a full-time day shift position located at the Southbank Plaza (downtown). The Financial Clearance Department has a team of about 50 employees with around 25 of them being Patient Access Rep II's. The PAS II will be verifying patient eligibility with insurance companies, and submitting and/or verifying authorization requests. As a Patient Access Representative III on the Financial Clearance team, representative will support a fast paced work environment focusing on processing 70+ accounts/requests a day by working directly with insurance companies in a low volume call center environment. The ideal candidate will bring a positive energy, have a high attention to detail, strong communication skills, have a background in healthcare and insurance and have an understanding of authorizations. The shift hours will be between 9:00 - 5:30 PM.

Job Responsibility:

  • Work directly with patients, physician and physician teams, and insurance companies to obtain authorizations and/or referrals for physician, imaging services, rehabilitation, infusion therapy, radiation oncology, and surgery appointment types for both the physician and facility
  • Adherence to the department’s policies and procedures related to the verification of eligibility/benefits, prior authorization requirements, and other identified financial clearance related duties
  • Authorizations and referrals must be obtained in a timely manner and status of such must be clearly documented in the relevant systems
  • The referral coordinator is responsible for timely escalation of financial clearance issues to the supervisor
  • Verifying patient eligibility with insurance companies
  • Submitting and/or verifying authorization requests
  • Processing 70+ accounts/requests a day
  • Working directly with insurance companies in a low volume call center environment

Requirements:

  • High School Diploma/GED
  • Less than 1 year Medical Office Experience
  • Certified Healthcare Access Associate (CHAA) Preferred
  • Background in healthcare and insurance
  • Understanding of authorizations
  • Positive energy
  • High attention to detail
  • Strong communication skills

Nice to have:

Associate's Degree

What we offer:

$1,000 Sign on Bonus

Additional Information:

Job Posted:
January 10, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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