Referral and Scheduling Coordinator Job at Humana (San Antonio)

Referral and Scheduling Coordinator

The Referral and Scheduling Coordinator schedules and pre-registers patients for...

Location

United States , Jupiter

Salary:

39000.00 - 49400.00 USD / Year

Humana

Expiration Date

Until further notice

Requirements

2 years of hands-on healthcare experience in a clinical setting, preferably within the Medicare population
Proficient with Microsoft Office applications including Microsoft Word, Excel and Outlook
Proficient with medical terminology
Experience with Electronic Medical Records
Excellent professional communication abilities, at all levels within the organization and with patients, at all times

Job Responsibility

Obtain authorization for referrals
Answer referral related calls
Communicate with specialists, Center Administrators, referral associates, providers and internal departments
Electronically fax documents

What we offer

Health benefits effective day 1
Paid time off, holidays, volunteer time and jury duty pay
Recognition pay
401(k) retirement savings plan with employer match
Tuition assistance
Scholarships for eligible dependents
Parental and caregiver leave
Employee charity matching program
Network Resource Groups (NRGs)
Career development opportunities

Fulltime

Clinical Triage and Referral Coordinator

Baptist Medical Center is looking to add a Clinical Triage and Referral Coordina...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Over 5 years Relevant equivalent experience in lieu of education
3-5 Years Behavioral Health Experience
Bachelor’s Degree in Psychology or a related field

Job Responsibility

Triaging and screening all PHP/IOP referrals
Collaborating with interdisciplinary PHP/IOP treatment teams
Assisting with scheduling and phone coverage for the clinical team
Partnering with the TAP team for insurance authorizations and referral processes

Parttime

Clinical Triage and Referral Coordinator

Baptist Medical Center is looking to add a Clinical Triage and Referral Coordina...

Location

United States , Jacksonville

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

Bachelor's Degree in Psychology or related field
Over 5 years Relevant equivalent experience in lieu of education
3-5 Years Behavioral Health Experience

Job Responsibility

Assist with scheduling and phone coverage for the clinical team
Responsible for triaging referrals
Collaboration with TAP team - insurance authorizations
Facilitates triage and screening of all referrals to the outpatient behavioral health department
Explains the services recommended and appropriately links patient in a timely fashion

Parttime

Referral Coordinator, Outpatient Rehab, Beaches

Baptist Medical Center is currently hiring for a Full-Time Days Referrals Coordi...

Location

United States , Jacksonville Beach

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

High school diploma (or higher) Required
Medical Office Experience
Driver's License - DMV

Job Responsibility

Providing referral assistance to physicians, patients, and insurance companies
Scheduling appointments, obtain authorizations, and collect patient responsibilities at the time of scheduling
Interacting with staff, patients, internal departments, physician practices, and insurance companies to obtain maximum reimbursement
Responsible for insurance eligibility and obtaining authorizations for BPC, BPE, Baptist Specialty Offices and Imaging
Complete around 30-50 authorizations in a day
Accurately complete verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carrier
Register patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health

What we offer

Up to $1,000 Sign-On Bonus

Fulltime

Referral Coordinator, Neurology

Baptist Health is hiring a Referrals Coordinator for our Neurology department at...

Location

United States , Saint Johns

Salary:

Not provided

Baptist Health (Florida)

Expiration Date

Until further notice

Requirements

One Year Medical Office Experience Preferred
High School Diploma or GED Equivalent Required
Certified Medical Assistant Preferred
Driver's License - DMV
previous referrals and healthcare experience
excellent customer service skills

Job Responsibility

Tracking referrals to avoid duplications, to ensure completion, and to verify documentation is in EMR
Providing referral assistance to physicians, patients, and insurance companies
Accurately completing verification of insurance benefits and authorizations using online tools and/or direct contact with insurance carriers
Registering patients in a timely, accurate, and professional manner which reflects the core values of Baptist Health
Scheduling appointments
Processing prescriptions and referrals
Maintaining medical documentation
securing medication authorizations, infusion authorizations, and injectable authorizations for two providers

Fulltime

Authorization And Referral Support Specialist

We are seeking a compassionate, detail-oriented Authorization & Referral Support...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in referrals, authorizations, or medical administrative support preferred
Familiarity with medical terminology or healthcare processes
Strong phone etiquette and communication skills
Compassionate, patient-focused approach
Highly organized with the ability to multitask efficiently
Open to early-career candidates (if hold familiarity with medical terminology)
Bilingual preferred but not required

Job Responsibility

Follow up on patient referrals to confirm appointments are scheduled and completed
Contact families and providers regarding referral status and next steps
Manage inbound voicemails and respond to referral-related emails
Assist with clerical and administrative tasks for the authorization/referral team
Utilize internal systems to track referral activity and maintain accurate records
Support coordination of care by ensuring timely communication between patients, families, and providers
Monitor and manage incoming communications to the department

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs
Competitive compensation

Referral Coordinator

We are looking for a Referral Coordinator to support patient access and care coo...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in referral coordination, patient scheduling, or a related healthcare support role
Hands-on proficiency with Epic EMR or Epic software in a medical office, clinic, or hospital environment
Working knowledge of patient medical records management and appointment coordination processes
Ability to communicate clearly and professionally with patients, providers, and internal care teams
Strong organizational skills with close attention to detail and the ability to manage multiple priorities
Comfortable assisting patients in a courteous, responsive, and solutions-oriented manner
High school diploma or equivalent required
additional healthcare administration training is a plus

Job Responsibility

Coordinate incoming and outgoing referrals by reviewing requests, confirming required information, and routing cases appropriately
Schedule patient appointments and follow-up visits while helping maintain efficient provider calendars and clinic workflows
Communicate with patients to provide updates, explain next steps, and assist with referral-related questions or scheduling needs
Access and update medical records in Epic EMR to keep referral documentation complete, accurate, and current
Verify that referral orders, authorizations, and supporting documents are properly recorded before processing requests
Work closely with clinical and administrative staff to resolve scheduling issues and support continuity of patient care
Monitor referral status and follow through on outstanding items to help prevent delays in treatment or specialty access

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan

Fulltime

Referral Coordinator

We are looking for a Referral Coordinator to support a busy healthcare team in O...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in referral coordination, insurance authorization support, or a closely related healthcare administrative role
Prior experience working in a healthcare environment with familiarity in referral processes and patient service standards
Knowledge of basic medical terminology sufficient to interpret common clinical documentation and referral information
Background in medical front office responsibilities, including handling patient communication and administrative workflow
Ability to manage multiple priorities accurately while maintaining strong attention to detail
Clear written and verbal communication skills for interacting with patients, providers, and insurance contacts
Proficiency with standard office systems and electronic documentation tools used in healthcare settings

Job Responsibility

Coordinate incoming and outgoing referral requests by gathering required clinical and insurance information and routing cases to the appropriate providers or departments
Verify coverage details, authorization needs, and referral eligibility to help ensure timely access to care and reduce processing delays
Communicate with patients, physicians, specialists, and insurance representatives to provide updates, obtain missing documentation, and resolve referral-related issues
Maintain accurate records within designated systems, ensuring referral status, approvals, denials, and follow-up actions are documented clearly
Support front office operations by assisting with scheduling-related coordination, patient inquiries, and general administrative tasks connected to referral activity
Monitor outstanding requests and follow up proactively to keep cases moving and meet service expectations
Review referral documentation for completeness and escalate complex cases or payer concerns when additional guidance is needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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Referral and Scheduling Coordinator

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