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This newly created strategic role within our Transforming Care function will support the assessment, progression and mobilisation of complex referrals across Learning Disability, Autism, Mental Health and Complex Care pathways. Reporting to the Head of Transforming Care, you will work closely with operational teams, commissioners, NHS partners and multidisciplinary professionals to support hospital discharge, admission avoidance, placement stability and the development of sustainable community-based support arrangements. This is an excellent opportunity for an experienced practitioner, assessment lead, referrals/admissions manager, nurse, social worker, PBS practitioner, operational manager or commissioning professional looking to influence service development and support positive outcomes for people with complex needs.
Job Responsibility
Review and assess complex referrals, determining service suitability, viability and sustainability
Support hospital discharge, community transitions and admission avoidance in line with Transforming Care principles
Build effective relationships with commissioners, Local Authorities, ICBs, NHS Trusts and care managers
Coordinate multidisciplinary assessments and specialist input
Develop bespoke support packages and community-based solutions
Ensure robust risk assessment, safeguarding oversight and positive risk management
Support occupancy growth through effective referral management and conversion
Contribute to service mobilisation, transition planning and workforce readiness
Produce high-quality assessments, reports and recommendations
Promote person-centred, least restrictive and outcome-focused practice
Support pathway development, service innovation and continuous improvement
Increase assessment capacity and responsiveness
Improve referral-to-decision timescales
Strengthen commissioner relationships and referral conversion
Support sustainable admissions and service growth
Enhance assessment governance, quality and consistency
Requirements
Minimum three years' experience in a senior practitioner, assessment, referrals, admissions, commissioning, operational leadership or clinical role within Health and Social Care
Significant experience supporting individuals with Learning Disabilities, Autism, Mental Health needs, Complex Care needs and Behaviours that Challenge
Strong assessment, analytical, risk management and report-writing skills
Experience working with complex presentations, safeguarding concerns, restrictive practices and placement breakdowns
Experience working alongside multidisciplinary teams and engaging with commissioners, Local Authorities, NHS Trusts and ICBs
Experience presenting recommendations to funding panels, governance forums and senior stakeholders
Excellent communication, relationship-building and organisational skills
Competent in Microsoft Office applications
Level 3 Health & Social Care qualification (minimum)
Relevant professional qualification or equivalent experience within Learning Disability, Autism, Mental Health, Nursing, Social Work, Psychology, Occupational Therapy, PBS or a related field
Evidence of ongoing CPD
Full UK Driving Licence and access to a vehicle
Strong knowledge of Learning Disabilities, Autism and Mental Health, Positive Behaviour Support (PBS), Mental Capacity Act, DoLS/LPS and Care Act, Safeguarding legislation and best practice, Building the Right Support and Right Support, Right Care, Right Culture, Community transition and hospital discharge pathways
Nice to have
Level 5 Leadership & Management qualification
RNLD, RMN, Social Work, Occupational Therapy or Psychology qualification
PBS, Project Management or Leadership qualification
CTR/CETR, Dynamic Support Register (DSR) and Transforming Care experience
Experience within ABI, Forensic or specialist services
Service mobilisation, pathway development, occupancy growth and commissioner engagement experience
What we offer
Hybrid working (minimum 3 days office-based)
Access to the Optimo Learning Academy
Career progression opportunities within a growing organisation