Reference Data Services Senior Manager – Head of SPE Rates Operations

• Lead, develop, and manage a team of operations professionals, including day-to-day workload management, performance management, coaching, and succession planning
• Foster a strong risk and control culture, accountability, and continuous improvement mindset
• Ensure processes are compliant with internal policies, procedures, and standards
• Act as management contact for internal audits, regulatory reviews, and external audits (e.g., KPMG)
• Lead and coordinate audit responses, remediation plans, and ongoing control enhancements
• Lead process reviews, control assessments, and process improvements
• Partner closely with Technology and Project teams to drive automation, system enhancements, and process simplification
• Communicate effectively with senior stakeholders, providing clear updates on performance, risks, and strategic initiatives
• Ensure effective coverage and service delivery across APAC, EMEA, and NAM time zones

• Minimum 8 years of banking operations experience
• Excellent verbal and written communications skills in English
• Strong background in project and change management within an operational environment
• Solid understanding of operational risk, controls, audits, and governance frameworks
• Experience leading or supporting internal and external audits
• Flexibility to support business coverage across APAC, EMEA, and NAM hours
• Experience in Securities / Pricing Operations or a closely related area will be advantage
• Understanding of securities and pricing reference data
• Strong problem-solving skills
• Experience working with data

Experience in Securities / Pricing Operations or a closely related area will be advantage

• Employer paid Defined Contribution Pension Plan contribution of 6% of employee’s pensionable earnings (PPE Program)
• Employer paid Private Medical Care Package for employees and Private Medical Care Packages for certain family members available at preferential rates
• Employer paid Life Insurance Program for employees and Life Insurance for certain family members available at preferential rates
• Employee Assistance Program financed by Employer
• Paid Parental Leave Program (maternity and paternity leave
• statutory and 2 weeks additional paid paternity leave)
• Sport Card for employees subsidized via Social Benefits Fund and Sport Cards for certain family members available at preferential rates
• Additional benefits from Company’s Social Benefit Fund, in particular: Holidays Allowance, support for sport and cultural activities, team building events
• Additional day off for volunteering
• Cafeteria/ flex benefit – a company benefits system which enables employees to select and purchase benefits offered by a provider and available for employees on the platform
• Opportunity to receive an annual discretionary incentive award
• Special offers and discounts for employees