Reference Data Services Analyst, Citi

Citi

Location:
Colombia, Bogotá

Category:
Banking

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The Client Onboard Analyst is a developing professional role. This role identifies policy and applies specialty knowledge in monitoring and assessing processes and data. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develops working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way. Limited but direct impact on the business through the quality of the tasks/services provided.

Job Responsibility:

Ensure quick and seamless onboarding and account opening experience for clients
Onboard new client relationships and additional members by conducting Know Your Customer (KYC) due diligence using Citi onboarding applications
Perform client documentation searches across internal and external sites and compile client profiles
Initiate Legal negotiations and monitor progress through ongoing follow-ups with stakeholders
Ensure all documentation received is current, accurate and complete
Partner with the Account Opening division, Tax, Legal, Credit and other product partners to ensure expedient, efficient and seamless processing
Provide the highest level of customer service and teamwork with our internal partners until requests are completed
Continuously innovate by analyzing our onboarding processes and systems to ensure we are as efficient and effective as possible
Engage with technology to design, build, and test new or updated applications
Appropriately assess risk when business decisions are made

Requirements:

Bilingual, English and Spanish or/and Portuguese
Self-motivated, proactive, and eager to improve existing processes
Extremely detail oriented
Excellent team player
Strong ability to manage multiple concurrent deadlines, prioritize, and work well under pressure
Strong verbal and written communication skills
Demonstrated interest in the fields of operations and compliance
Experience of 2+ years is preferred
Bachelor's/University degree or equivalent experience

Additional Information:

Job Posted:
October 25, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Reference Data Services Analyst