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Reference Data Services Analyst 2

Philippines, Taguig · Job Posted May 29, 2026
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Job Description

The Data & Regulatory Operations (DRO) team is responsible for providing authoritative sources of reference data to Citi's institutional clients, through implementing state of the art technologies which promote the collection, storage, analysis, and distribution of product, pricing, account and corporate action data. The Accounts and Standard Settlement Instruction Operations (ASO) of DRO is responsible for opening and maintaining customer sub-accounts reference data and actively ensuring that customer data details and settlement instructions across a variety of systems remain up to date. The team works closely with Sales, Middle Office, KYC to ensure that a globally consistent model is followed with respect to this critical reference data. The team ensures that statutory and regulatory obligations are met when new relationships with clients are established. Before trading occurs, ASO will verify all details of the client from a regulatory and control perspective for Institutional Client Accounts for Equities, Fixed Income and Foreign Exchange business units.

Job Responsibility

  • Day-to-day oversight and contribution to sanction screening reviews within multiple strategic systems
  • Identify opportunities for improvements to enhance end-to-end process and enhance client service levels
  • Acts as backup for manager
  • Assume a lead role on interactions with the ICRM, AML, and Risk & Control teams
  • Provides direction and guidance to team, making recommendations, and identifying training requirements
  • Responsible for the successful management and delivery of project initiatives and for the supervision of junior staff to ensure delivery of their tasks which contribute to the projects
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements

  • Previous sanctions screening/KYC experience is an advantage
  • Must have an advanced communication and analytical skills
  • Must have experience of/desire to work in a fast paced, metrics and deadline-oriented department
  • Advanced knowledge of MS Office Suite, including proficiency in Excel and/or MS Access
  • Strong teamwork skills in a local setting, as well as across different geographic locations
  • Strong workflow management skills with focus on process improvement and operational redesign
  • Demonstrate assertive interpersonal and written communication skills with no aversion to client and management interaction
  • Ability to work and adapt in an ever-changing regulatory and control environment
  • Ability to focus on high quality work while under pressure
  • Ability to work in a target driven environment meeting agreed SLAs
  • Excellent awareness of and adherence to audit & risk controls
  • A business-related degree would be advantageous, however less relevant than extensive 'in situ' experience
  • Capital markets product knowledge is useful
  • Experience working to deadlines
  • Technical proficiency in Microsoft Access and Excel is a plus

Nice to have

Familiarity with XMC (SAP Business Objects) and reporting functionality is a big plus

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