Reference Data Management Provider Data Analyst

• Collect, clean, and validate data from multiple sources to ensure accuracy and consistency
• Perform root cause analysis on data discrepancies and recommend corrective actions
• Develop and maintain data quality metrics and dashboards
• Identify missing or incomplete data elements and assess the impact on business processes
• Evaluate risks associated with data gaps and propose mitigation strategies
• Translate analytical findings into actionable recommendations for stakeholders
• Collaborate with IT and business teams to design and implement data improvement initiatives
• Document proposed solutions and create implementation roadmaps
• Rank data issues based on business impact, compliance requirements, and urgency
• Align prioritization with organizational goals and resource availability
• Build interactive dashboards and reports using tools like Power BI, Tableau, or Excel
• Present insights to leadership and cross-functional teams in a clear and compelling manner
• Partner with business units to understand data needs and pain points
• Act as a liaison between technical teams and business stakeholders to ensure alignment
• Monitor data quality trends and proactively identify improvement opportunities
• Support data governance initiatives, including policy adherence and compliance checks
• Maintain comprehensive documentation of data processes, standards, and best practices
• Conduct training sessions or workshops to promote data literacy across teams

• Strong proficiency in Excel (including advanced formulas and pivot tables) and experience with visualization tools (e.g., Tableau, Power BI)
• Excellent analytical and problem-solving skills with attention to detail
• Ability to communicate findings clearly to technical and non-technical stakeholders
• Minimum 2 years of experience in data analytics
• healthcare or insurance industry experience preferred
• Ability to manage multiple priorities and deliver under tight timelines
• Comfortable working independently and as part of global teams across time zones

Preferred expertise using Cigna Systems: PRM, Globalcare, Actisure, Diamond