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This role will be responsible to support the implementation of the vision and strategy relating to the RAPD Team with specific focus on the end-to-end Managers Control Assessment (MCA) process. The role will further support all processes within the RAPD Team including Risk Based Reviews, Policy Adherence, Reg Change Management and Procedures & Training. While the role is aligned to the Regulatory Operations (RO) function within the wider DRO organisation, there will be a requirement to provide support across the entire DRO organisation as and when there is a business requirement. The role will support and partner with various cross functional stakeholders, including Control Owners, MCA Architects, and Compliance. Excellent communication skills are required to influence a wide range of audiences.
Job Responsibility:
Manages complex and highly varying issues with significant potential impact on multiple operations' areas
Lead projects, resolves escalated operations' issues and/ or offer solutions at an advanced level
Liaises with multiple Operations teams/departments
Serves as analytical and/or procedural expert, representing a unit or team on cross functional processes or project deliverables
Stays abreast of the organization's operational procedures and best practices in business strategy and process/quality improvements
using such knowledge to recommend customized business solutions to internal clients
Serves as subject matter expert in business, planning and analysis for operations area supported
Acts as advisor or coach to new or lower level personnel on operational processes/procedures across multiple functions and/or departments
Provides in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline operational processes
Responsible managing overall resource management and allocation of work for assigned operations area for multiple teams/projects
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency
Requirements:
Experience in Risk and Control, 1st Line of Defence (1LOD), Audit or Compliance roles is a plus
Well-developed management skills and relevant experience managing operational functions
Ability to influence and negotiate with senior leaders (across functions)
ability to communicate with external parties
Understanding of evolving governance, controls and regulatory requirements relating to operational controls
Demonstrated excellence at identifying stakeholders, understanding needs, and driving decision-making/resolution in a collaborative approach which includes vetting/troubleshooting
What we offer:
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources