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As a Recycling Assistant at FCC Environment, you will provide a high standard of customer service to the public by actively encouraging reuse and recycling, as well as assisting the public with their waste disposal. You will be expected to operate the Recycling Centre safely and efficiently, in line with company procedures and policies, and support the Recycling Team Leader in delivering a safe and efficient service.
Job Responsibility:
Delivering excellent customer service and encouraging the public to reuse and recycle
Operating the Recycling Centre in accordance with company procedures, Environmental Permit, and contract requirements
Promoting the principles of reuse and maximising recycling levels through identification, interception, and education
Ensuring all health and safety, site management, and operational procedures are followed
Recording all movements of reuse, recyclables, and waste accurately
Monitoring container usage and reporting to the Recycling Team Leader
Wearing issued uniforms and PPE correctly at all times
Assisting in the identification of unlawful waste deposits
Any other reasonable request to meet operational needs
Requirements:
Experience in a customer-facing setting is desirable, but not essential
Experience at a Recycling Centre or in a waste/recycling environment is desirable, but not essential
No previous knowledge required, but a keen interest in improving recycling rates and diverting valuable items to reuse is important
Ability to approach the public and offer assistance
Courteous, committed to high levels of customer service, and able to work both independently and as part of a team
Honest, hardworking, self-motivated, and a good timekeeper
Willingness to work weekends and Bank Holidays (sites are open 7 days a week, except Christmas Day, Boxing Day & New Year's Day)
Flexibility to work at any Mid & East Kent Recycling Centre as required
Nice to have:
Experience in a customer-facing setting
Experience at a Recycling Centre or in a waste/recycling environment
What we offer:
Competitive salary
20 days annual leave (full-time working) plus Bank Holidays
Pension scheme
Life insurance
On the job training and progression
Recognition scheme
Refer a friend
Flexible benefits including high street savings, cycle to work scheme, Gymflex membership, and more (Where applicable)
Access to an Employee Assistance Programme and the Best Doctors Service via our Wellbeing Platform