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Recruitment Operations Specialist

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Amex

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Location:
Mexico , Mexico City

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

As Recruitment Coordinator Specialist you will be responsible for tasks and activities throughout the post-offer lifecycle which include, but are not limited to: tracking candidate progress in applicant tracking system, initiating and monitoring pre-hire diligence, creating offer and contract documentation and support issue resolution.

Job Responsibility:

  • Assist with ensuring a seamless post-offer & onboarding experience for candidates, Hiring Leaders & Recruiters
  • Ensure operational excellence, triaging key issues that arise during the recruitment process
  • Create offer letters and obtain the necessary approvals. Ensure all information is accurately reflected and all supporting documentation is provided
  • Ensure data integrity throughout the Post offer lifecycle.
  • Ensure high quality results, process compliance to operating guidelines and aligning with global recruitment standards
  • Support for contract generation for New Hires
  • Verify and validate offer details to ensure accurate contract creation
  • Initiate Background Verification checks and support candidates with questions on the process
  • Inform changes to process and policy documentation
  • Monitor and respond to the Recruitment Support inbox and escalate queries as required
  • Communicate with candidate and provide information/instructions as needed
  • Provide support for ad hoc reporting requests as needed
  • Contribute to adhoc projects of interest
  • Support Recruitment Coordinator activities in other markets as required

Requirements:

  • Prior experience in recruiting support & administration activities like screening, scheduling, offer management, onboarding etc.
  • Ability to effectively and efficiently communicate with candidates, colleagues and internal partners
  • Proficiency with MS Office applications, Proven analytical skills
  • Experience working with an Applicant Tracking System, such as Taleo.
  • High level of integrity with ability to handle sensitive issues with complete confidentiality.
  • Experience working in a compliance driven organization.
  • Ability to multi-task, prioritize, and navigate ambiguity
  • Excellent attention to detail with a proven ability to problem solve
  • Ability to perform under pressure and high volumes
  • Advanced English level (speaking & writing)
What we offer:
  • Competitive base salaries
  • Bonus incentives
  • Support for financial-well-being and retirement
  • Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location)
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
  • Generous paid parental leave policies (depending on your location)
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
  • Free and confidential counseling support through our Healthy Minds program
  • Career development and training opportunities

Additional Information:

Job Posted:
February 16, 2026

Work Type:
Hybrid work
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