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As a Candidate Consultant, you will ensure our care packages and services are fully staffed with the right people at the right time. You will work closely with our Clinical Team, Registered Managers, and Care Coordinators, as well as on-site professionals including Registered Nurses, Healthcare Assistants, and Allied Health Professionals.
Job Responsibility:
Recruit and coordinate care staff matched to each service user’s needs, preferences, and availability
Maintain accurate onboarding and staffing records
Advertise roles and work with marketing teams to attract suitable candidates
Implement contingency plans to cover absences and emergencies
Review staffing levels as service user needs change
Ensure staff are fully briefed on care requirements, including medication, mobility, dietary, and emotional support
Promote a strong service delivery and quality-focused approach
Participate in on-call cover as part of a rota
Maintain up-to-date knowledge of CQC regulations for domiciliary care and supported living
Ensure services meet regulatory and compliance standards
Maintain accurate care and compliance records
Support inspections, audits, and quality reviews
Ensure internal KPIs are consistently met at Good or Outstanding levels
Provide ongoing guidance and support to care staff
Ensure mandatory and additional training requirements are met
Support recruitment, onboarding, and induction of new staff
Promote a positive, honest, and supportive team culture
Allocate staff based on experience, skills, and service-user-specific needs
Support training of internal and external staff in line with CQC standards
Support quality assurance processes, audits, and client feedback
Review feedback and help implement service improvements
Work with management to enhance care quality and client satisfaction
Requirements:
Experience in the recruitment complex care industry
Strong organisational and communication skills
Confidence working in fast-paced and sometimes high-pressure situations
A compassionate, people-centred approach
Commitment to quality, compliance, and continuous improvement
What we offer:
Extra day off on your birthday
Hybrid working arrangement
Increased annual leave with years of service
Fully funded Care Certificate and safeguarding training