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The main accountability areas for this position are: ● Contributes to client account teams on Professional Talent Solutions. Develops a general understanding of business, financials, services and the market(s) of focus ● Creates sales presentations using market trends and case studies in the areas of engineering, IT, finance, healthcare, HR, education, legal, marketing & communications ● Provides responses to senior colleagues on clients' inquiries, ensures client satisfaction and contributes to client retention ● Handles client and candidate data in compliance with data protection regulations ● Prepares performance and status reports for clients, summarizing key recruitment activities, progress, and candidate submissions for recruitment of management and specialist positions ● Helps resolve client complaints or issues, ensuring client satisfaction is restored - typically behind the scenes or when non-complex directly with hiring managers
Job Responsibility:
Contributes to client account teams on Professional Talent Solutions. Develops a general understanding of business, financials, services and the market(s) of focus
Creates sales presentations using market trends and case studies in the areas of engineering, IT, finance, healthcare, HR, education, legal, marketing & communications
Provides responses to senior colleagues on clients' inquiries, ensures client satisfaction and contributes to client retention
Handles client and candidate data in compliance with data protection regulations
Prepares performance and status reports for clients, summarizing key recruitment activities, progress, and candidate submissions for recruitment of management and specialist positions
Helps resolve client complaints or issues, ensuring client satisfaction is restored - typically behind the scenes or when non-complex directly with hiring managers
Requirements:
Client Specialists, Sales, Customer Service
Bachelor's Degree or equivalent work experience
Two to three years of experience
Experience in analysing data and best practices to assess performance drivers