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360 Resourcing Solutions Logo 360 Resourcing Solutions · Human Resources

Recruitment and Retention Manager

United Kingdom, Blackpool 32000.00 GBP / Year · Job Posted March 26, 2026
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Job Description

Recruitment and Retention Manager for ICare GB Ltd, based at the Blackpool Head Office. Full-time position (37.5 hours per week) with a salary of £32,000 per year. The role involves leading the recruitment and retention team, managing the end-to-end recruitment process, ensuring compliance, developing retention strategies, and overseeing onboarding and workforce stability.

Job Responsibility

  • Manage the end to end recruitment process across all service areas, ensuring compliance with ICare’s Recruitment Policy
  • Approve and quality check all job advertisements to ensure accuracy, fairness, and non discriminatory practice
  • Ensure interviews, screening processes, and selection methods are conducted consistently and professionally by the Recruitment & Retention Team and service managers
  • Actively source candidates through a variety of methods including job portals, social media platforms, job boards and recruitment fairs
  • Proactively engage with new candidates to ensure they are supported throughout the recruitment process to enable a smooth candidate experience
  • Oversee the drafting and issuing of conditional offer letters and ensure all pre employment checks, references, right to work documentation, qualifications, and background checks are completed
  • Provide weekly reports on recruitment outcomes
  • Oversee smooth induction and onboarding processes, ensuring coordination with HR, IT, Payroll, Facilities, and Operations
  • Ensure all work history gaps are fully accounted for and supported with required statements
  • Maintain full compliance with Skilled Worker Visa and Certificate of Sponsorship (CoS) processes, ensuring all legal documentation and financial approvals are obtained
  • Develop and implement retention initiatives to reduce turnover, improve stability, and strengthen employee engagement
  • Work closely with Registered Managers, Care Managers, and the SMT to identify hotspots, forecasting staffing needs and turnover risks
  • Monitor attendance, induction completion, early attrition, and offer withdrawal trends to propose targeted retention strategies
  • Lead, coach, and support the Recruitment & Retention Team to achieve KPI targets and maintain high standards of delivery
  • Ensure team members are equipped to carry out screening, interviewing, onboarding, compliance checks, and candidate support effectively
  • Produce weekly and monthly recruitment KPIs, including interviews booked, offers made, time to hire, induction numbers, and retention metrics
  • Ensure accurate maintenance of recruitment files, digital records, and audit ready documentation (including CoS files, onboarding packs, and retraction records)
  • Use analytics and trends to support business planning, workforce forecasting, and SMT decision making

Requirements

  • Self-motivated, innovative, flexible, organised, excellent attention to detail and a can-do attitude
  • Experienced in recruitment with an innovative, energetic and driven mindset
  • Excellent communication skills, both verbal and written
  • Be creative in producing job adverts to continually attract new candidates
  • Leadership skills
  • Solution focused
  • Promote fairness, inclusion and non-discriminatory recruitment
  • Demonstrate accountability, professionalism and confidentiality in all aspects of the role
  • 2 years’ experience in high-volume recruitment within Health and Social Care or similar regulated sectors
  • Strong knowledge of safer recruitment requirements and onboarding compliance
  • Experience of managing a recruitment team
  • Excellent organisational, communication, relationship building and IT Skills
  • Ability to work under pressure, manage competing priorities and meet deadlines
  • Strong attention to detail and accuracy
  • Experience with Skilled Worker Visa/CoS processes
  • Knowledge of social care workforce challenges and retention strategies
  • Experience using ATS platforms
  • Outstanding references and a clear DBS
  • Vehicle owner with full driving license

What we offer

  • Friendly working environment
  • Equal opportunities
  • Competitive Salary
  • Weekly pay
  • Stakeholder Pension
  • Blue light card qualification (receiving major discounts online and on the high street)
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