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MMC Group is looking for an experienced, high-energy Recruiting Lead, with High-Volume Staffing Agency experience to lead our growing Non-Technical Recruiting team. This is a hands-on supervisory role for someone who thrives in a fast-paced staffing agency environment and enjoys balancing team leadership with personal recruiting success.
Job Responsibility
Lead, mentor, coach, and develop a team of high-volume non-technical recruiters while maintaining an active full-cycle recruiting desk
Lead by example through personal recruiting production, professionalism, urgency, and accountability
Conduct daily recruiting meetings to review open requisitions, hiring priorities, production metrics, recruiting strategies, and pipeline health
Hold regular one-on-one coaching sessions to review performance, provide development opportunities, and establish action plans for continuous improvement
Establish clear productivity expectations and hold recruiters accountable for activity metrics, candidate quality, submittals, interviews, offers, starts, fill-ratios, time-to-fill, and overall performance
Monitor individual and team recruiting metrics, analyze performance trends, and implement strategies to improve productivity, quality, and client satisfaction
Develop sourcing and recruiting strategies for high-volume and difficult-to-fill positions while assisting recruiters in overcoming hiring challenges
Ensure compliance with company recruiting standards, applicant tracking system documentation requirements, client service level agreements, and internal policies
Partner closely with Sales, Business Development, Account Managers, Operations, and clients to understand hiring priorities and ensure timely fulfillment of open positions
Recruit, interview, onboard, train, and develop recruiting team members while fostering a culture of collaboration, integrity, accountability, and continuous improvement
Identify opportunities to improve recruiting processes, implement best practices, and leverage recruiting technology and AI tools to increase efficiency and hiring success
Recruit for temporary, temp-to-hire, and direct hire positions across customer service, administrative, clerical, manufacturing, logistics, healthcare support, and other non-technical disciplines
Source candidates using multiple recruiting channels, including job boards, social media, networking, referrals, internal databases, and direct outreach
Conduct candidate interviews and evaluate qualifications, experience, and overall fit
Present qualified candidates to Account Managers and clients
Coordinate interviews, extend offers, facilitate pre-employment requirements, and manage candidates through onboarding and start
Build and maintain talent pipelines to support current and future hiring needs
Requirements
Minimum of 5 years of recruiting experience within a staffing agency
At least 2 years of supervisory, leadership, or management experience overseeing recruiters
Proven success managing high-volume recruiting teams while maintaining personal recruiting production
Experience recruiting for administrative, customer service, clerical, manufacturing, logistics, healthcare support, professional, or other non-technical positions
Strong knowledge of full-cycle recruiting, sourcing strategies, interviewing techniques, and applicant tracking systems
Excellent communication, leadership, coaching, and organizational skills
Strong analytical skills with the ability to use recruiting metrics to drive performance
Proficiency with Microsoft Office and recruiting technologies, including LinkedIn Recruiter, Indeed, ZipRecruiter, and applicant tracking systems