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Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Job Responsibility:
Partner with hiring managers to understand staffing needs and position requirements for Customer Service Representatives
Source qualified candidates using a variety of methods, including job boards, social media, networking, and employee referrals
Screen applications, conduct interviews, and assess candidate fit for both role requirements and company culture
Manage the candidate experience from initial contact through offer acceptance, ensuring clear and professional communication
Maintain accurate and timely records in the applicant tracking system
Contribute to employer branding efforts through job postings, community engagement, and professional outreach
Stay informed about industry best practices and evolving trends in customer service recruitment
Assist with onboarding and feedback gathering to continuously improve the hiring process
Requirements:
Bachelor’s degree required
Proven experience with high-volume recruiting, preferably for customer-facing or administrative positions
Excellent communication, critical thinking, and organizational skills
Ability to manage multiple priorities in a fast-paced environment
Proficiency in applicant tracking systems (ATS) and MS Office Suite
Knowledge of best practices in candidate sourcing and behavioral interviewing
What we offer:
medical, vision, dental, and life and disability insurance