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Recreations Guest Service Assistant

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Marriott Bonvoy

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Location:
Fiji , Tokoriki Island

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

The Recreation Attendant is responsible for supporting the daily operation of the resort’s recreation facilities and programs. This role promotes a fun, safe, and engaging environment for guests by coordinating activities, assisting with equipment, monitoring guest safety, and delivering high-quality service. The position requires strong guest interaction, adherence to safety procedures, and the ability to maintain recreation areas and equipment to brand standards. This role is island‑based and requires working on a rostered stay‑on‑island schedule.

Job Responsibility:

  • Greet, encourage, register, and schedule guests for recreation activities while promoting a fun, relaxing, and welcoming atmosphere
  • Provide accurate information about available recreation facilities, programs, rentals, and activity schedules
  • Enforce facility rules and safety guidelines to ensure guest wellbeing, and respond appropriately to emergencies following established procedures
  • Identify situations where guests may not safely participate and notify the supervisor/manager promptly
  • Clean, maintain, and inspect recreation facilities, equipment, and supplies
  • report defects or safety hazards
  • Process payments for rental equipment, activities, retail sales, or facility usage using appropriate systems and cashhandling procedures
  • Communicate professionally with guests and colleagues, respond to guest needs proactively, and assist individuals with disabilities
  • Follow all company policies and safety procedures
  • maintain professional appearance, complete required safety training, and report accidents or incidents
  • Maintain positive working relationships with team members and support the department in achieving operational goals
  • Perform other reasonable duties as requested by Supervisors

Requirements:

  • Previous experience in recreation, sports, guest services, or hospitality-related roles preferred
  • Ability to communicate clearly, professionally, and confidently with guests of all ages
  • Basic knowledge of recreation activities, safety procedures, or first aid (training provided
  • certification is an advantage)
  • Comfortable working outdoors and performing physical tasks such as lifting, carrying, bending, and prolonged standing
  • Strong customer service skills, friendly personality, and ability to create an engaging guest experience
  • Reliable, proactive, and capable of working both independently and as part of a team
  • Willingness to work on a rostered stay‑on‑island arrangement
  • Must have legal working rights in Fiji
What we offer:
  • Exclusive staff discounts on hotel rooms, food, and beverage across all Marriott International properties for you, your family, and friends
  • Access to internationally recognised training programs and global career development opportunities
  • Employee Assistance Program supporting physical, emotional, and financial wellbeing
  • Inclusive workplace culture within the world’s largest hotel network—valuing diversity, equality, and belonging
  • Accommodation and meals provided while on duty (island‑based)

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Parttime
Work Type:
On-site work
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