Recreation Supervisor

• Organise and implements recreational activities for children of various ages
• Maintain subordinates records on attendance system and overall supervise the team
• Provide insightful information about recreational activities offered at the Resort
• Participate in a variety of sports and recreational activities
• Retain accurate records: teenagers in attendance, teenager’s birthdays etc
• Is highly sensitive to guests preferences and special requests, offers meaningful alternatives when special requests cannot be met
• adds a special touch when an opportunity is presented
• Is proficient in safe handling of equipment
• reports defects and accidents to management immediately
• Conducts routine maintenance and ensure cleanliness
• Is directly responsible for the day to day key processes in his/her area of work
• Where applicable, acts as shift leader
• leads and motivates colleagues by example and promotes teamwork
• Assumes training responsibilities when required
• demonstrates a high degree of standards awareness
• Actively offers operational, employee and customer (internal and external) related feedback to management
• Displays warmth, care and genuine enthusiasm when dealing with guests and internal customers
• lives the Golden Rule
• Adheres to the hotel's code of conduct and grooming & hygiene standards
• Is seen as working hands-on, assists colleagues in crunch times
• Walks the talk
• Actively participates in briefings and meetings
• facilitates communication between employees and management
• Maintains a clean and orderly work area and promotes a safe working environment
• Performs any additional duties as assigned

• Higher school certificate and technical education in Hospitality
• 2 to 3 years of working experience in a similar position in a 5-star Hotel/ Resort
• Must be able to read, write, and speak English
• Be CPR Certified & Lifeguard Certified
• Proven supervisory skills
• Possess organisational Ability
• Fluent in English and French
• Knowledge of a relevant foreign language would be an advantage
• Possesses well developed guest relations skills
• Computer literate

Knowledge of a relevant foreign language would be an advantage