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Serve as a key resource for all recreation activities facilitated on the property at JW Marriott Orlando Bonnet Creek Resort & Spa. Promote a fun and relaxing atmosphere, ensure safety, and provide excellent guest service.
Job Responsibility:
Serve as a key resource for all recreation activities
Provide information to guests about available recreation facilities
Encourage, recruit, register, and schedule guests to participate in recreation activities
Promote a fun and relaxing atmosphere
Promote the rules and regulations of the recreation facilities
Observe activity and respond appropriately in emergencies
Provide cashier services
Assist when hosting private functions
Be aware of unsafe situations and inform supervisor
Provide assistance to injured guests
Clean and maintain recreational facilities, equipment and supplies
Report accidents, injuries, and unsafe conditions
Complete safety training
Follow company policies
Ensure uniform and appearance is professional
Maintain confidentiality
Protect company assets
Welcome and acknowledge all guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests
Speak professionally
Answer telephones
Develop positive working relationships
Support team goals
Process payments
Comply with quality standards
Read and verify information
Visually inspect tools and equipment
Use computers and point of sale systems
Stand, sit, or walk for extended periods
Move, lift, carry, push, pull objects
Grasp, turn, manipulate objects
Move through confined spaces
Move over uneven surfaces
Reach overhead and below knees
Perform other duties as requested
Requirements:
CPR Certification
First Aid Certification
Recreation Equipment certification
Any certification or training required by local and state agencies