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Serve as a key resource for all recreation activities facilitated on the property at The Vinoy Resort & Golf Club Autograph Collection. Provide information to guests about available recreation facilities, which may include pools, beach, entertainment zone/game-room, fitness center, and child activities center.
Job Responsibility:
Serve as a key resource for all recreation activities
Provide information to guests about available recreation facilities
Encourage, recruit, register, and schedule guests to participate in recreation activities
Promote a fun and relaxing atmosphere
Promote the rules and regulations of the recreation facilities
Observe activity and respond appropriately in emergencies
Provide cashier services
Assist when hosting private functions
Be aware of unsafe situations and inform supervisor
Provide assistance to injured guests
Clean and maintain recreational facilities, equipment and supplies
Report accidents, injuries, and unsafe work conditions
Complete safety training and certifications
Follow company policies and procedures
Ensure uniform and personal appearance is clean and professional
Maintain confidentiality
Protect company assets
Welcome and acknowledge all guests
Anticipate and address guests’ service needs
Assist individuals with disabilities
Thank guests with genuine appreciation
Speak with others using clear and professional language
Answer telephones using appropriate etiquette
Develop and maintain positive working relationships
Support team to reach common goals
Process payments for rental equipment, recreation activities, facility rentals, or retail sales
Comply with quality assurance expectations and standards
Read and visually verify information
Visually inspect tools, equipment, or machines
Enter and locate work-related information using computers and/or point of sale systems
Stand, sit, or walk for an extended period
Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance and heavier objects with assistance
Grasp, turn, and manipulate objects
Move through narrow, confined, or elevated spaces
Move over sloping, uneven, or slippery surfaces and stairs
Reach overhead and below the knees, including bending, twisting, pulling, and stooping
Perform other reasonable job duties as requested
Requirements:
CPR Certification
First Aid Certification
Recreation Equipment certification or training
Any certification or training required by local and state agencies