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As a Recreation Attendant you are responsible to provide warm, engaging and authentically local personalized service to all guests who utilize the facilities at the Beach and Pool.
Job Responsibility
Actively engage with guests and assist in all guests’ needs, which may include, but are not limited to: issuing towels, issuing chaise lounge covers, assist in chaise lounge set-up, cabana set-up , distributing snorkel gear, surfboards, boogie boards, floatation devices, kayaks, and provide instruction for proper usage of equipment
Pick up and remove used towels and debris from the beach and pool deck areas throughout the day
Provide unique experiences to all of our guests through warm, personal & detailed service in a luxury, upscale, and fast-paced environment
Ensure a positive first impression of the beach & pool for our guests through detailed cleanliness, set-up, and ambiance control
Maintain complete knowledge of all wellness & recreation services, activities, amenities, and hotel services/features
Up-sell and promote wellness & recreation offers at every available opportunity in order to maximize sales revenue
Perform opening/closing side duties as assigned and set the beach & pool according to standards and procedures
Be well versed in hotel fire & life safety/emergency procedures
Maintain a high standard of personal appearance and hygiene at all times
Perform other reasonable duties assigned by the Management of the Hotel
Requirements
Ability to share Hawaiian culture, stories, and lifestyle with guests in an engaging manner
Ability to focus attention on guest needs, remaining calm and courteous at all times
Good reading, writing, and oral proficiency in the English language
Ability to speak other languages and basic understanding of local languages will be an advantage ('Olelo Hawai’i)
Ability to work cohesively and collaboratively as part of a team
Detailed & service-oriented with an eye for detail, to be self-motivated and energetic
Provide the necessary State and Federal Requirements to work in Recreation (Tuberculosis Clearance)
Valid Driver’s License
Additional certification(s) in Recreation will be an advantage (Lifeguarding, First Aid, CPR, AED)
Nice to have
Ability to speak other languages and basic understanding of local languages
Additional certification(s) in Recreation (Lifeguarding, First Aid, CPR, AED)
What we offer
Premium preferred provider medical/drug/vision benefits at competitive prices
Employer paid coverage for group life and accidental insurance coverage ($7,500) + Coverage is available for your 'ohana
401(k)/retirement saving plan & matching program
11 paid holiday/personal days per year + 10 days of paid vacation that begin accruing immediately
50% discounts at hotel restaurants, 30% discount on retail items at our Fairmont Store & 30% discount of services offered in our Spa Without Walls
Travel Program with employee discounts at Accor properties + Friends & Family rates (5,000+ hotels worldwide)
Complimentary meals in our employee dining facility