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Four Seasons Logo Four Seasons · Hospitality and Tourism

Recreation Assistant Manager

Canada, Whistler Employment contract 70000.00 - 75000.00 USD / Year · Job Posted May 13, 2026
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Job Description

As a Recreation Assistant Manager at the Four Seasons Resort Whistler, you would be responsible for managing the ski-concierge operations in winter and pool operations in summer in the respect of the Four Seasons Hotels & Resorts policies and standards.

Job Responsibility

  • Schedule the ski-concierge / pool attendants to provide maximum service to guests within budgeted guidelines
  • Train ski-concierge / pool attendants and supervise them in the performance of their duties
  • Conduct performance evaluations and discipline employees when needed
  • Communicate closely with appropriate managers and other Assistant Managers on Duty to ensure follow-up on any special problems, guest requests, etc.
  • Review daily arrivals to ensure proper handling of V.I.P.'s and Return Guests, groups, etc. and to escort V.I.P.'s and Return Guests to their rooms
  • Handle guest problems and complaints, keeping Assistant Director of Rooms well-informed as to problems and action taken
  • Act in the absence of senior management in all matters concerning the safety, security and well-being of hotel guests, patrons, and employee
  • Utilize the computer systems in house as well as the telephone switchboard
  • Respond properly in any hotel emergency or safety situation
  • Assist the teams accordingly when business levels warrant
  • Perform other tasks or projects as assigned by hotel management and staff
  • Adhere to all Four Seasons standards at all times and understanding the importance of a sense of urgency and professionalism
  • Become a role model to all staff by leading by example and treating all coworkers as you wish to be treated
  • Demonstrate a strong sense of work ethics and maintain professional decorum at all times whilst on property

Requirements

  • Previous experience in hospitality is desired
  • Previous experience in a guest services or front line role
  • One to two years of previous management experience in a related function
  • Intermediate Skier or Snowboarder
  • Excellent communication skills
  • Strong commitment to service
  • Strong leadership skills

What we offer

  • Competitive wages
  • Leisure benefit (ski pass or leisure allowance)
  • Access to affordable shared staff accommodation
  • Employee theme recognition days and events - Employee of the month, Years of service celebrations, birthday events, etc.
  • Complimentary meal per shift in our employee dining room
  • Paid time off
  • vacation days and additional floating holidays per year
  • Excellent training and development program
  • Discovery Nights at Four Seasons worldwide
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