Recovery Representative I (Tier II) Job at Robert Half (Rochester)

Recovery Representative I (Tier II)

We are looking for a Recovery Representative I (Tier II) to join a customer serv...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
bachelor's degree preferred
Prior collections experience is required
Background in customer service, finance, accounting, payroll, or a related business function
Experience working in a call center or other high-volume phone-based environment
Proficiency with Microsoft Word, Excel, and Access
Ability to research account issues, manage objections professionally, and work toward successful recovery outcomes
Strong attention to detail with the ability to maintain accuracy under tight deadlines
Capacity to work in a fast-paced setting while following compliance standards and regulatory guidelines

Job Responsibility

Review and resolve returned banking transactions promptly and accurately to support recovery efforts and minimize outstanding losses
Respond to questions from clients, branches, and internal teams with attentive service while balancing customer needs with company risk controls
Investigate payment, payroll, and service issues by analyzing account details, identifying root causes, and determining appropriate next steps
Guide customers and internal partners through the resolution process, including alternative service options when standard methods are not available
Monitor daily payment and payroll-related reports to ensure updates are completed on time and to help prevent penalties or service disruptions
Assess account standing and service eligibility to determine approved solutions and reduce operational and financial risk
Maintain expected call volume and documentation standards while following departmental procedures and compliance requirements
Build working knowledge of payroll, tax, benefits, garnishments, retirement, debit card, and related service offerings to support sound decision-making
Participate in ongoing coaching and training to strengthen product knowledge, collection techniques, and regulatory adherence

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs and competitive compensation

A/R Recovery Representative I (Tier II)

In this long-term contract role, you will play a vital part in ensuring the accu...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma and at least 4 years of experience in customer service, finance, accounting, or payroll
Strong organizational skills and the ability to make effective decisions
Proficiency in Microsoft Word, Excel, and Access
Demonstrated ability to resolve disputes and recover revenue
Knowledge of billing functions and compliance procedures
Familiarity with payroll, human resources administration, and financial processes
Excellent communication skills for interacting with clients and partners
Experience in mitigating risks and ensuring adherence to company policies

Job Responsibility

Resolve past-due invoices promptly and accurately to minimize financial risks
Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution
Educate clients, partners, and internal teams on resolution processes and billing procedures
Utilize available systems and resources to address disputes and recover owed revenue
Maintain compliance with established departmental policies and procedures
Participate in ongoing training to continually enhance skills and knowledge
Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios
Balance service delivery with effective collection strategies to protect company interests
Collaborate with external partners and departments to streamline recovery processes
Apply strong organizational skills to manage workload and meet resolution deadlines

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Shift Supervisor

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Henderson

Salary:

16.50 - 24.00 USD / Hour

CVS Health

Expiration Date

July 06, 2026

Requirements

Deductive reasoning ability, analytical skills and computer skills
Advanced communication skills and supervision skills
Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise

Job Responsibility

Work effectively with store management and store crews
Supervise the store’s crew through assigning, directing and following up of all activities
Effectively communicate information both to and from store management and crews
Assist customers with their questions, problems and complaints
Promote CVS customer service culture (Greet, offer help, and thank)
Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers
Maintain customer/patient confidentiality
Price merchandise
Stock shelves
Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits

Parttime

New

Customer Care Collections Sr. Rep.

For more than 30 years, our Business Process Outsourcing (BPO) team has implemen...

Location

India , Chennai

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Ability to work regularly scheduled shifts from Monday-Friday according to US time
High school diploma
1+ year(s) of experience using a computer with Windows PC applications that required you to use a keyboard, navigate screens, and learn new software tools
0-6 months of experience in a service-oriented role where you had to correspond in writing or over the phone with customers who spoke English
0-6 months of experience in a service-oriented role where you had to apply business rules to varying fact situations and make appropriate decisions

Job Responsibility

Performing outbound calls to insurance companies (in the US) to collect outstanding Accounts Receivables
Responding to customer requests by phone and/or in writing to ensure customer satisfaction and to assure that service standards are met
Analyzing medical insurance claims for quality assurance
Resolving moderately routine questions following pre-established guidelines
Performing routine research on customer inquiries
Developing and maintaining a solid working knowledge of the healthcare insurance industry and of all products, services and processes performed by the team

Fulltime

New

Addetto/A Al Guardaroba - The St.Regis Florence

Operate and monitor washing, dry cleaning, and drying machinery, including addin...

Location

Italy , Florence

Salary:

Not provided

Marriott Bonvoy

Expiration Date

Until further notice

Requirements

No high school diploma or G.E.D. equivalent
No related work experience
No supervisory experience
None

Job Responsibility

Operate and monitor washing, dry cleaning, and drying machinery, including adding chemicals and cleaning lint traps
Identify stained or damaged items and determine status for repair, spot treatment, rewash, or discard
Inspect cleanliness of articles removed from the washer, dryer, or dry-cleaning machines and place in clean linen carts
Set dryers to designated times and temperatures based on fabrics contained in load
Remove lint and debris from dryer screens, dry cleaning filters, and drain trap after each load
Fold cleaned articles into designated size, either by hand or using folding machine
Maintain accurate records of items laundered
Follow all company safety and security policies and procedures
report accidents, injuries, and unsafe work conditions to manager
complete safety training and certifications

Fulltime

New

Senior Manager, Strategic Operating

Our client, a luxury consumer private equity firm, is seeking a driven Senior Ma...

Location

United States , Denver

Salary:

Not provided

Charles Aris Executive Search

Expiration Date

Until further notice

Requirements

three or more years of pre-MBA consulting experience

Job Responsibility

identify and execute value creation opportunities across the portfolio
maximize the operating performance and growth of a subset of portfolio companies throughout the investment lifecycle

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Richland

Salary:

19.13 - 29.13 USD / Hour

CVS Health

Expiration Date

July 07, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
State-level licensure and national certification requirements vary by state, click here to learn more.
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Attention and Focus: Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Customer Service and Team Orientation: Actively look for ways to help people, and do so in a friendly manner

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

medical coverage
dental coverage
vision coverage
paid time off
retirement savings options
wellness programs

Fulltime

New

Senior AI API & Gateway Engineer (Python)

We are seeking a specialized Senior AI API & Gateway Engineer to design, build, ...

Location

India , Bangalore

Salary:

Not provided

NTT DATA

Expiration Date

Until further notice

Requirements

Advanced proficiency in Python backend development
Deep experience in API Design and Lifecycle Management, specifically tailored for AI/LLM use cases
Proven experience managing AI Gateways (e.g., Kong, Apigee, or custom Envoy proxies) dealing with high-throughput, streaming endpoints
Hands-on experience with modern agent orchestration frameworks (LangGraph, ADK)
Strong background in implementing strict enterprise authentication (OAuth2, mTLS)
Familiarity with building robust, asynchronous, and batch-processing architectures

Job Responsibility

Design, implement, and maintain canonical LLM APIs supporting complex GenAI capabilities including chat, text generation, semantic search, and data ingestion
Operate and optimize the enterprise AI Gateway
Manage advanced traffic patterns including token streaming, rate limiting, quota management, and capacity planning to guarantee stringent Service Level Objectives (SLOs)
Build and orchestrate intelligent agent workflows utilizing frameworks such as LangGraph and ADK
Own the end-to-end API lifecycle, including versioning, deprecation strategies, and compatibility matrices
Implement batch processing and asynchronous API patterns with automated promotion gates
Design and enforce robust security protocols for AI access, implementing enterprise-grade authentication mechanisms including OAuth2, mTLS, and secure token binding
Establish comprehensive LLM observability frameworks across projects and workspaces to monitor token usage, latency, and API health

Fulltime

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Recovery Representative I (Tier II)

Robert Half

Location:
United States , Rochester

Category:
Finance

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
January 09, 2026

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