Recovery Representative I (Tier II) Job at Robert Half (Rochester)

New

Recovery Representative I (Tier II)

We are looking for a Recovery Representative I (Tier II) to support payment reco...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous collections experience is required
High school diploma required
bachelor’s degree preferred
Background in customer service, finance, accounting, or payroll support is preferred
Prior call center experience with inbound customer communication is strongly desired
Working knowledge of Microsoft Word, Excel, and Access
Ability to analyze account information, research issues, and make accurate decisions within established guidelines
Comfortable working in a high-volume, fast-paced environment while maintaining attention to detail
Understanding of compliance expectations and regulatory standards related to collection or recovery activity is preferred

Job Responsibility

Investigate returned bank transactions and take timely action to bring each item to resolution while maintaining accurate records
Communicate with clients, branches, and internal teams to explain recovery steps, answer questions, and recommend suitable service alternatives
Review product and account details across payroll, tax, benefits, garnishments, retirement, debit card, and related service areas to support informed decisions
Research client issues, address objections with appropriate guidance, and manage recovery activities through completion to maximize retained revenue
Update daily payment-related and payroll hold reporting with a high level of accuracy to help prevent penalties and service disruptions
Assess account standing and approved service usage to reduce financial exposure and support risk-conscious decision-making
Meet daily call volume expectations and follow established departmental procedures, documentation standards, and compliance practices
Participate in ongoing learning and apply regulatory requirements, including debt collection standards, during all customer interactions

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Recovery Representative I (Tier II)

We are looking for a Recovery Representative I (Tier II) to join a customer serv...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
bachelor's degree preferred
Prior collections experience is required
Background in customer service, finance, accounting, payroll, or a related business function
Experience working in a call center or other high-volume phone-based environment
Proficiency with Microsoft Word, Excel, and Access
Ability to research account issues, manage objections professionally, and work toward successful recovery outcomes
Strong attention to detail with the ability to maintain accuracy under tight deadlines
Capacity to work in a fast-paced setting while following compliance standards and regulatory guidelines

Job Responsibility

Review and resolve returned banking transactions promptly and accurately to support recovery efforts and minimize outstanding losses
Respond to questions from clients, branches, and internal teams with attentive service while balancing customer needs with company risk controls
Investigate payment, payroll, and service issues by analyzing account details, identifying root causes, and determining appropriate next steps
Guide customers and internal partners through the resolution process, including alternative service options when standard methods are not available
Monitor daily payment and payroll-related reports to ensure updates are completed on time and to help prevent penalties or service disruptions
Assess account standing and service eligibility to determine approved solutions and reduce operational and financial risk
Maintain expected call volume and documentation standards while following departmental procedures and compliance requirements
Build working knowledge of payroll, tax, benefits, garnishments, retirement, debit card, and related service offerings to support sound decision-making
Participate in ongoing coaching and training to strengthen product knowledge, collection techniques, and regulatory adherence

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training
Access to top jobs and competitive compensation

Recovery Representative I (Tier II)

We are looking for a skilled Recovery Representative I (Tier II) to join our tea...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in collections
Minimum of a high school diploma required
Bachelor's degree is preferred
Background in customer service, finance, accounting, or payroll functions
Familiarity with call center operations
Proficiency in Microsoft Word, Excel, and Access
Ability to thrive in a fast-paced environment and handle multiple priorities effectively
Strong analytical skills for researching and resolving service and product issues
Knowledge of compliance standards, including the Fair Debt Collections Practices Act
Excellent communication skills to educate clients and manage objections professionally

Job Responsibility

Accurately resolve returned bank items in a timely manner, adhering to established policies and procedures
Provide exceptional customer service to internal teams and external clients, ensuring satisfaction while minimizing company risk
Educate clients and branches on resolution processes and recommend alternative service options when necessary
Develop and maintain knowledge of Paychex products and systems to make informed decisions regarding revenue
Research and address product and service issues, handling objections with mentorship support to recover lost revenue
Monitor and update daily payment reports and payroll hold reports to ensure accuracy and prevent penalties or service disruptions
Evaluate client accounts to determine approved services and implement measures to mitigate company risk
Maintain daily call quotas and comply with departmental policies and procedures
Participate in ongoing training sessions to enhance skills and remain compliant with regulatory standards
Ensure adherence to the Fair Debt Collections Practices Act and other relevant regulatory requirements

What we offer

Medical, vision, dental, and life and disability insurance
Eligible to enroll in company 401(k) plan
Access to top jobs, competitive compensation and benefits
Free online training

A/R Recovery Representative I (Tier II)

In this long-term contract role, you will play a vital part in ensuring the accu...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma and at least 4 years of experience in customer service, finance, accounting, or payroll
Strong organizational skills and the ability to make effective decisions
Proficiency in Microsoft Word, Excel, and Access
Demonstrated ability to resolve disputes and recover revenue
Knowledge of billing functions and compliance procedures
Familiarity with payroll, human resources administration, and financial processes
Excellent communication skills for interacting with clients and partners
Experience in mitigating risks and ensuring adherence to company policies

Job Responsibility

Resolve past-due invoices promptly and accurately to minimize financial risks
Provide excellent customer service to both internal and external clients, ensuring effective communication and dispute resolution
Educate clients, partners, and internal teams on resolution processes and billing procedures
Utilize available systems and resources to address disputes and recover owed revenue
Maintain compliance with established departmental policies and procedures
Participate in ongoing training to continually enhance skills and knowledge
Develop and maintain a working knowledge of company products and services, including payroll, human resources, and acquired portfolios
Balance service delivery with effective collection strategies to protect company interests
Collaborate with external partners and departments to streamline recovery processes
Apply strong organizational skills to manage workload and meet resolution deadlines

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

New

Classroom Support Assistant

This independent specialist school is currently seeking a Classroom support assi...

Location

United Kingdom , Lancing

Salary:

21822.00 - 23988.00 GBP / Year

Randstad

Expiration Date

July 28, 2026

Requirements

Relevant SEN experience
Experience (voluntary or paid) working with children and young adults
GCSE Maths and English or equivalent
Eligibility to work in the UK

Job Responsibility

Supporting in the delivery of engaging and interactive lessons and educational activities
Supporting learners with SEN on a small group and whole class basis

What we offer

School networking events/ social events for teachers
Ready of supply of drinks, chocolate, biscuits and cakes in there welcoming and inviting staff room equally equipped with games, TV's and shared library
Brilliant resources and spacious classrooms/grounds
Career progression opportunities
Fully funded training and qualifications

Fulltime

New

Events Coordinator

We are seeking an organized and enthusiastic Events Coordinator to plan, coordin...

Location

United States , Portola Valley

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in Event Management, Hospitality, Marketing, Communications, or a related field (preferred)
1–3 years of experience coordinating events or related activities
Strong organizational and project management skills
Excellent verbal and written communication skills
Proficiency in Microsoft Office Suite
experience with event management software is a plus
Ability to work evenings, weekends, or travel as required for events

Job Responsibility

Plan and coordinate corporate, client, and internal events from start to finish
Develop event timelines, budgets, and logistics plans
Source and manage venues, vendors, and suppliers
Coordinate event registration, invitations, and attendee communications
Ensure all event materials and equipment are prepared and delivered on time
Oversee event setup, execution, and breakdown
Monitor event budgets and track expenses
Resolve issues that arise before or during events
Gather attendee feedback and prepare post-event reports
Maintain relationships with vendors and negotiate contracts when needed

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training
competitive compensation

New

Pharmacy Technician

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Reno

Salary:

17.00 - 27.00 USD / Hour

CVS Health

Expiration Date

August 15, 2026

Requirements

Must comply with any state board of pharmacy requirements or laws governing the practice of pharmacy, which includes but is not limited to, age, education, and licensure/certification
If the state board of pharmacy does not address or mandate a minimum age requirement, must be at least 16 years of age
If the state board of pharmacy does not address or mandate a minimum educational requirement, must have a high school diploma or equivalent, or be actively enrolled in high school or high school equivalency program
Regular and predictable attendance, including nights and weekends
Ability to complete required training within designated timeframe
Ability to concentrate on a task over a period of time
Ability to pivot quickly from one task to another to meet patient and business needs
Ability to confirm prescription information and label accuracy, ensuring patient safety
Actively look for ways to help people, and do so in a friendly manner
Notice and understand patients’ reactions, and respond appropriately

Job Responsibility

Living our purpose by following all company SOPs at each workstation to help our Pharmacists manage and improve patient health
Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment
Contributing to positive patient experiences by showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone
keeping patients healthy by offering immunizations and other services at the register and over the phone
and demonstrating compassionate care by solving or escalating patient problems
Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc.
Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback
actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients
Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic
voluntarily traveling to stores in the market to work shifts as needed by the business

What we offer

dental
vision
wellness resources
employee discounts
access to certain voluntary benefits
other programs

Parttime

New

Administrative Coordinator

We are looking for an Administrative Coordinator to support healthcare education...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 2 years of experience in an administrative coordination, executive support, or project support role
Demonstrated ability to manage complex scheduling, calendar oversight, and meeting logistics in a busy environment
Strong written and verbal communication skills, with experience interacting effectively with speakers, clients, or cross-functional teams
Background in customer service with the ability to respond promptly and maintain a detail-oriented, helpful approach
Proficiency with Outlook and Microsoft Office applications
exposure to Workfront is helpful but not required
Ability to handle multiple priorities, stay organized under pressure, and work effectively in situations with limited structure
Experience supporting healthcare, health education, or related administrative functions is preferred
Availability to work in a hybrid setting in Minneapolis, Minnesota, including in-office presence on Tuesdays and Wednesdays

Job Responsibility

Organize calendars, schedule meetings, and distribute invitations to ensure participants are prepared and timelines stay on track
Create and circulate agendas, capture key follow-up items, and help maintain momentum across education-related projects
Coordinate the flow of content through review processes, ensuring materials are shared with the right stakeholders at the appropriate time
Communicate with speakers, internal partners, and cross-functional teams to confirm details, gather information, and resolve scheduling conflicts
Track deadlines, monitor progress, and provide reminders so deliverables are completed according to established timelines
Support project coordination activities by maintaining accurate documentation, updating status information, and assisting with day-to-day administrative operations
Deliver responsive customer service when handling inquiries, requests, and administrative needs from internal and external contacts
Use tools such as Outlook and Microsoft Office to manage correspondence, schedules, reports, and presentation materials
Adapt to changing priorities and ambiguous situations while keeping work organized and stakeholders informed

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Parttime

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Recovery Representative I (Tier II)

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Recovery Representative I (Tier II)

Recovery Representative I (Tier II)

Recovery Representative I (Tier II)

Recovery Representative I (Tier II)

A/R Recovery Representative I (Tier II)

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