Recovery Navigator

• Manage a caseload of service users, developing, implementing and reviewing personalised recovery and treatment plans
• Conduct triage, screening and comprehensive assessments to identify individual needs and risks
• Provide one-to-one support sessions and deliver evidence-based psychosocial interventions, including motivational interviewing and CBT-informed approaches
• Facilitate access to treatment, support services and community resources, including counselling, education, vocational training and peer support opportunities
• Lead effective case management, including risk assessments, safeguarding plans and risk management processes, ensuring accurate use of online case management systems
• Work collaboratively with partner agencies, families and multi-disciplinary teams to support progression from engagement through to self-sustained recovery
• Develop and deliver group work and tailored recovery programmes that meet local needs
• Support harm reduction initiatives, including drug screening, BBV testing, immunisation provision and community needle exchange services where appropriate
• Monitor and review service user progress, adapting recovery plans to meet changing needs
• Maintain accurate and up-to-date records, reports and documentation in line with organisational policies and procedures
• Promote visible recovery within the service and encourage positive family and peer involvement throughout recovery journeys.

• NVQ Level 3 in Health & Social Care (or equivalent) or willingness to work towards this qualification
• Relevant professional qualification in addiction studies, counselling, social work or a therapeutic discipline (desirable)
• Experience or understanding of recovery planning, risk management and safeguarding practices
• Knowledge of and ability to deliver interventions such as Brief Interventions, Motivational Interviewing (MI), Psychosocial Interventions (PSIs), CBT and ITEP
• Understanding of harm reduction approaches relating to substance misuse
• Strong communication and relationship-building skills with the ability to engage and motivate individuals
• Ability to work collaboratively with internal teams, external professionals and partner agencies
• Proficiency in Microsoft Office programmes and experience using case management systems
• Ability to work flexibly across operational sites, including occasional evening and weekend working where required.

Relevant professional qualification in addiction studies, counselling, social work or a therapeutic discipline

• 27 days’ annual leave, rising to 32 after 1 year (plus bank holidays)
• Pension scheme with 4.5% employer contribution, matched up to 6.5%
• Life assurance (3× annual salary)
• Enhanced sick pay and family-friendly pay
• Birthday leave and the option to buy up to 5 extra days’ annual leave
• Professional fee reimbursement for relevant qualifications
• 24/7 online GP access and Employee Assistance Programme
• Recognition and long service awards via our Way to Go and Aspirations portals
• £500 Recommend a Friend bonus
• Cycle to Work scheme and Credit Union membership
• Discounts via Blue Light Card, Charity Discounts, Extras and Tickets for Good
• Free will writing service and wellbeing initiatives throughout the year