CrawlJobs Logo

Recovery Collector

onemainfinancial.com Logo

OneMain Financial

Location Icon

Location:
United States , West Valley City

Category Icon
Category:
Finance

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

At OneMain, Recovery Collectors work with existing customers to help them fulfill their financial commitments. They work directly with customers to set up repayments or settle account balances, offering suitable products or services to meet their needs. Additionally, they engage with customers who are nearing the end of their lease to facilitate either the purchase or return of the vehicle. Using skip tracing cools, Recovery Collectors connect with customers to address outstanding account balances and ensure timely resolution.

Job Responsibility:

  • Help customers with financial servicing needs through inbound and outbound contact, utilizing negotiation skills to resolve account matters
  • Work with customers in a consultative manner, following all applicable laws, policies, and procedures
  • Prepare and mail Notice of Deficiency letters, affidavits for third-party collectors and legal teams, and garnishment paperwork for applicable parties, including court clerks, constables, and account employers
  • Investigate, research, and track consumer information using online skip-tracing tools
  • Work together as both team member and individual contributor in a goal-oriented environment to meet personal and team targets
  • Determine account eligibility to transfer to appropriate third-party collection agencies

Requirements:

  • High School Diploma or GED
  • At least 1 year of experience in customer service, collections, or related field, with a focus on utilizing negotiation and influencing skills

Nice to have:

  • Experience in collections call center environment, preferable within the automotive or financial services industry
  • Active listening and communication
  • Skilled at achieving and exceeding goals
  • Ability to thrive in a fast-paced team environment
What we offer:
  • Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurances
  • Up to 4% matching 401(k)
  • Employee Stock Purchase Plan (10% share discount)
  • Tuition reimbursement
  • Paid time off (15 days' vacation per year, plus 2 personal days, prorated based on start date)
  • Paid sick leave as determined by state or local ordinance, prorated based on start date
  • Paid holidays (7 days per year, based on start date)
  • Paid volunteer time (3 days per year, prorated based on start date)

Additional Information:

Job Posted:
January 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
OneMain Financial - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Recovery Collector

Credit Representative

This role is crucial within our team, focusing on customer communication and acc...
Location
Location
United States , Eagan
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience in Customer Service is necessary for this role
  • Proficiency in Sales techniques and strategies is required
  • Understanding and adherence to established Procedures is essential
  • Proficiency in Payment Processing is expected
  • Competency in Microsoft Word is a prerequisite
  • Ability to Review and assess relevant documents is essential
  • Knowledge of Contracts and their implementation is required
  • Familiarity with the software 'About Time' is a plus
  • Experience in Workstation Support will be beneficial
  • Skills in Merchandising are highly desired
Job Responsibility
Job Responsibility
  • Communicating with customers via telephone or in person to determine the reasons for overdue payments and to review the terms of sales, services, or credit contracts
  • Utilizing exceptional debt recovery techniques to persuade customers to pay amounts due on credit accounts, damage claims, or non-payable checks, or to return merchandise
  • Accurately documenting and recording customer/client information
  • Processing customer payments and posting amounts paid to customer accounts
  • Locating and monitoring overdue accounts, taking necessary action when required
  • Keeping detailed records of collection activities
  • Arranging for debt repayment or establishing repayment schedules based on customers' financial situations
  • Ensuring compliance with federal, state, and company policies, procedures, and regulations related to collections
  • Utilizing computer applications such as Microsoft Word and other related collections software
  • Providing support and constructive performance feedback through basic mentoring skills
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Senior Cash Application Specialist

The purpose of this position is to ensure timely and accurate application of cas...
Location
Location
United States , Buffalo
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Associate's degree or equivalent office work experience (4-years) plus three (3) years of cash application experience required
  • must have excellent computer skills & experience with Excel, CODA (browse details, browse desktop) mars applications, including, but not limited to, rapid cash entry, odq
  • Must be detailed oriented with excellent data entry skills
  • Must be a self-starter who can work independently and have strong analytical communication skills
Job Responsibility
Job Responsibility
  • Ensure timely and accurate application of cash receipts and the timely resolution of unapplied cash and overpayments
  • research account issues and contact clients to obtain information to resolve payment related account issues
  • work closely with international accounting to ensure timely & accurate posting of intercompany payments
  • work on assigned special projects
  • support the processing of outgoing treasury wires
  • review and process bank fees and adjustments and ensure compliance with abandoned property rules
  • Applies incoming us & international (lac and EMEIA) payments (checks, electronic transfers, tele-checks & credit cards) to the proper customer or corporate account to ensure accurate application of funds and recordkeeping
  • Retrieves remittance information daily from us and international (lac & mea) depository banks and verifies that all funds have been received, posted and reconciled
  • Processes accounts receivable adjustments, write-offs, recoveries and refunds for us & international regions (lac & mea) to customer accounts as requested by collectors, cbrs's, account management and other company employees, verifying proper approval
  • Interface with corporate treasury and with accounts payable and other internal departments to support processing of outgoing USD wire transfers and ach payments using the corporation-s g-treasury system
What we offer
What we offer
  • medical insurance
  • vision insurance
  • dental insurance
  • life insurance
  • disability insurance
  • 401(k) plan
  • Fulltime
Read More
Arrow Right
New

Collector Iii

We are looking for an experienced Collector III to join our team in Eagan, Minne...
Location
Location
United States , Eagan
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or equivalent is required
  • 5-7 years of experience in collections, financial services, or customer service is required
  • Strong verbal and written communication skills with the ability to handle sensitive account discussions professionally
  • Demonstrated success in negotiation and debt recovery within a structured collections environment
  • Ability to document customer and account information accurately and thoroughly
  • Working knowledge of collection-related policies, procedures, and regulatory requirements
Job Responsibility
Job Responsibility
  • Contact customers regarding past-due balances and work toward timely, practical payment resolutions
  • Review account status, payment history, and supporting information to determine appropriate collection actions
  • Maintain complete and accurate documentation of customer interactions, commitments, and account updates in collection systems
  • Apply collection practices in accordance with company guidelines and applicable federal and state regulations
  • Negotiate payment arrangements and support debt recovery efforts while maintaining positive customer relationships
  • Handle account research, payment-related follow-up, and issue resolution with attention to detail and deadlines
  • Work independently to manage a queue of assigned accounts and prioritize activities based on urgency and risk
  • Provide guidance or informal support to less experienced team members when needed, including constructive feedback on collection approaches
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • enrollment in company 401(k) plan
Read More
Arrow Right

Principal AI Operations Engineer

The Security AI Platform team builds and operates production infrastructure that...
Location
Location
United States , Multiple Locations
Salary
Salary:
139900.00 - 274800.00 USD / Year
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science or related technical field AND 6+ years technical engineering experience with coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, or Python OR equivalent experience.
  • 6+ years technical engineering experience in DevOps, SRE, or platform operations
  • 6+ years driving complex operational initiatives across teams
  • demonstrated success leading without authority
  • 4+ years hands-on experience with Kubernetes in production environments
  • 3+ years building and maintaining CI/CD pipelines at scale
  • Ability to meet Microsoft, customer and/or government security screening requirements are required for this role
  • This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.
Job Responsibility
Job Responsibility
  • Define the operational vision, standards, and roadmap for the platform
  • establish SLOs, error budgets, and reliability targets
  • Drive technical direction for the AI Operations group: architecture for deployments, pipelines, branch health, and production reliability
  • Own CI/CD pipeline architecture: Azure DevOps/GitHub Actions pipelines, build optimization, artifact management, and deployment automation
  • Manage Kubernetes infrastructure: AKS cluster operations, Helm chart management, node pool configuration, GPU resource allocation, and autoscaling (KEDA)
  • Drive production deployments: canary/ring rollouts, safe deployment practices, rollback procedures, and release coordination with Platform team
  • Establish and operate first-level on-call: incident response procedures, escalation paths, runbooks, and post-incident reviews
  • Build and maintain observability infrastructure: Prometheus, Grafana, OpenTelemetry collectors, alerting rules, and dashboard curation
  • Manage infrastructure as code: Bicep templates for Azure resources, Helm charts for Kubernetes deployments, and environment parity
  • Ensure branch health and code quality gates: PR validation pipelines, automated testing, security scanning, and merge policies
  • Fulltime
Read More
Arrow Right

Collector

We are looking for an experienced and detail-oriented Collector to join our team...
Location
Location
United States , Naperville
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in collections is a must, open to some AR
  • Strong negotiation and written communication skills
  • Familiarity with payment processing, claim administration, and credit regulations
  • Ability to handle sensitive customer information with discretion and professionalism
  • Knowledge of company policies and procedures related to collections
  • Excellent attention to detail and ability to analyze financial data
  • A proactive approach to resolving account delinquencies and recovering debts
Job Responsibility
Job Responsibility
  • Manage customer accounts by monitoring overdue payments and initiating appropriate collection actions
  • Communicate professionally with clients to negotiate payment terms and resolve account discrepancies
  • Process payments and ensure accuracy in financial transactions, adhering to company policies
  • Review and analyze customer accounts to identify trends and recommend strategies for debt recovery
  • Collaborate with internal teams to ensure compliance with regulatory requirements and company procedures
  • Utilize computer programs and tools to maintain accurate records and track collection activities
  • Address customer inquiries regarding overdue debts and provide clear explanations of account details
  • Administer claims and handle overdraft recovery in alignment with established protocols
  • Prepare reports on collection efforts and account statuses for management review
  • Stay updated on industry regulations and best practices related to debt collection
What we offer
What we offer
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
Read More
Arrow Right
New

Bankruptcy Specialist

We are looking for a detail-oriented individual to support bankruptcy-related co...
Location
Location
United States , Saint Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling credit, collections, or financial services accounts with direct exposure to bankruptcy case administration
  • Working knowledge of creditor-side bankruptcy practices, including filings, reaffirmations, claims, dismissals, and discharges
  • Understanding of Chapter 11 and Chapter 13 proceedings and how they affect loan servicing and recovery efforts
  • Ability to interpret loan data, calculate balances and payment changes, and assess delinquency-related account activity
  • Strong organizational skills with the capacity to manage multiple deadlines, priorities, and detailed records accurately
  • Clear communication skills for collaborating with legal counsel, internal teams, and customers on sensitive account matters
  • Familiarity with applicable regulatory requirements, including banking and collections compliance standards
  • Proficiency in reviewing processes and identifying opportunities to improve accuracy, timeliness, and operational effectiveness
Job Responsibility
Job Responsibility
  • Manage bankruptcy accounts from initial notice through resolution, tracking court activity and internal due dates to ensure timely handling of each case
  • Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel
  • Maintain accurate account records across internal databases and tracking tools so case status, timelines, and required follow-up remain current
  • Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans
  • Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements
  • Identify accounts requiring additional action due to missed payments or plan-related delinquencies and escalate next steps appropriately
  • Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions and resolving escalated account inquiries
  • Support process improvement efforts by evaluating current collection practices, updating procedures, and recommending changes that reduce loss exposure and strengthen compliance
  • Stay informed on applicable federal and state bankruptcy and collections regulations and communicate relevant impacts to management
  • Contribute to departmental priorities by meeting performance goals, supporting management requests, and completing additional duties that aid team operations
What we offer
What we offer
  • Medical
  • Vision
  • Dental
  • Life and disability insurance
  • 401(k) plan
Read More
Arrow Right
New

Sr Administrators, Database

T-Mobile is America’s supercharged Un-carrier, delivering an advanced 4G LTE and...
Location
Location
United States , Atlanta
Salary
Salary:
127878.00 - 135000.00 USD / Year
https://www.t-mobile.com Logo
T-Mobile
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor’s degree or foreign equivalent in Computer Science, Computer Programming, Computer Engineering, or related, and 5 years of relevant work experience OR Master’s degree or foreign equivalent in Computer Science, Computer Programming, Computer Engineering, or related, and 3 years of relevant work experience
  • Database administration with Datastax Enterprise Cassandra which includes DSE components (DSE Core, Search, Analytics/Spark, Graph), Security Management(LDAP, SSL/TLS, Role Based Access(RBAC), audit logging, encryption at rest/in transit), Backup and disaster recovery, planning and testing Datacenter failover procedures. Analyzing logs and metrics for root cause analysis of latency, timeouts, and node failures. Rolling upgrades, patch management, and minimizing downtime in Production
  • Design, configure and manage highly available, scalable and fault-tolerant Datastax Enterprise Cassandra clusters on on-prem and AWS EC2 instances using Ansible, Terraform and AWS Cloud Formation
  • Writing and optimizing CQL scripts, including UDF's(User-Defined functions), Materialized Views and Schema changes ensuring better performance and availability using CQLSH, DataStax Studio, DBeaver, Liquibase
  • Automating administrative and operational tasks using Linux/Unix Shell, Python, Ansible scripts. Enabling streamlined system management, configuration, and deployment processes across distributed environments
  • Advanced performance tuning and troubleshooting of Datastax Enterprise Cassandra clusters including JVM tuning, GC tuning, thread management and disk I/O optimization using nodetool, JConsole and DSE Metrics Collector
  • Monitoring and visualizing database performance, replication health, and cluster metrics using tools Prometheus, Grafana, DataStax OpsCenter
  • Deploying and managing Datastax Enterprise Search (SOLR integration) for implementing full-text search capabilities on NoSQL datasets, including configuring schema.xml, solrconfig.xml, and managing SOLR cores for optimized indexing and querying
  • At least 18 years of age
  • Legally authorized to work in the United States
Job Responsibility
Job Responsibility
  • Install, configure, apply patches and upgrade binaries of Datastax Enterprise Cassandra database software on Linux Servers
  • Configure backup, restore and monitor the backup jobs using Cohesity tool
  • Apply experience in configuring and using Datastax Opscenter, Prometheus, Grafana tools to setup effective monitoring for alerts, cluster availability, performance and capacity analysis and take preventive actions based on alerts
  • Configure and tune the Database and Operating system environment for optimal performance and resource utilization and guide developers on optimal schema designs for better performance and scalability
  • Administer Datastax Enterprise Cassandra clusters in support of T-Mobile business including adding/bootstrapping/removing nodes, consistency tuning, replication and multi-DC configuration
  • Enforce enterprise security policies and procedures on databases by creating key spaces, users and managing the user connections, passwords
  • Apply advanced knowledge of various troubleshooting and tuning tasks, including Latency Analysis, Thread state Analysis, cassandra.yaml parameter changes, JVM tuning, compaction and repair with emphasis on issue resolution under 90 minutes
  • Apply advanced knowledge of shell scripting, including command line applications, and batch files to write and maintain shell and CQL scripts in support of database operations
What we offer
What we offer
  • competitive base salary
  • annual stock grant
  • employee stock purchase plan
  • 401(k)
  • access to free, year-round money coaches
  • annual bonus or periodic sales incentive or bonus
  • medical, dental and vision insurance
  • flexible spending account
  • paid time off
  • up to 12 paid holidays
  • Fulltime
Read More
Arrow Right

Bankruptcy Specialist

We are looking for a detail-oriented individual to support bankruptcy-related co...
Location
Location
United States , Saint Paul
Salary
Salary:
Not provided
https://www.roberthalf.com Logo
Robert Half
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Experience handling credit, collections, or financial services accounts with direct exposure to bankruptcy case administration
  • Working knowledge of creditor-side bankruptcy practices, including filings, reaffirmations, claims, dismissals, and discharges
  • Understanding of Chapter 11 and Chapter 13 proceedings and how they affect loan servicing and recovery efforts
  • Ability to interpret loan data, calculate balances and payment changes, and assess delinquency-related account activity
  • Strong organizational skills with the capacity to manage multiple deadlines, priorities, and detailed records accurately
  • Clear communication skills for collaborating with legal counsel, internal teams, and customers on sensitive account matters
  • Familiarity with applicable regulatory requirements, including banking and collections compliance standards
  • Proficiency in reviewing processes and identifying opportunities to improve accuracy, timeliness, and operational effectiveness
Job Responsibility
Job Responsibility
  • Manage bankruptcy accounts from initial notice through resolution
  • Draft, examine, and coordinate documentation such as proof of claim filings, reaffirmation agreements, and related motions in partnership with legal counsel
  • Maintain accurate account records across internal databases and tracking tools
  • Review loan details including balances, delinquency amounts, interest calculations, payment changes, and modification terms tied to bankruptcy plans
  • Monitor trustee payments and confirm loan setups align with approved bankruptcy terms and repayment arrangements
  • Identify accounts requiring additional action due to missed payments or plan-related delinquencies
  • Serve as a resource for collectors, employees, and customers by answering complex bankruptcy questions
  • Support process improvement efforts by evaluating current collection practices
  • Stay informed on applicable federal and state bankruptcy and collections regulations
  • Contribute to departmental priorities by meeting performance goals
What we offer
What we offer
  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Disability insurance
  • 401(k) plan
  • Free online training
  • Fulltime
Read More
Arrow Right