Recovery Claims Handler Jobs

Recovery Claims Handler

Otto Car

Location:
United Kingdom, London

Category:
Insurance

Contract Type:
Not provided

Salary:

27500.00 - 29000.00 GBP / Year

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Job Description:

The Recovery Claims Handler is responsible for managing recovery cases from initial instruction through to successful resolution. This role involves assessing liability, engaging with external stakeholders, and pursuing recovery of costs in a professional and efficient manner. The ideal candidate will be highly organised, confident in managing data, and capable of handling multiple cases simultaneously while maintaining accuracy and strong communication throughout the claims process.

Job Responsibility:

Manage recovery claims end-to-end, ensuring fair and timely resolution in line with service levels and company policies
Liaise with third parties, insurers, solicitors, and repairers to gather information and progress claims efficiently
Assess liability using available evidence, policy terms, and accident circumstances to identify recovery potential
Pursue recovery of outlay including repair costs, hire charges, and total loss payments from at-fault insurers or responsible parties
Negotiate settlements to maximise recovery while upholding professionalism and customer satisfaction
Draft and review key documents such as demand letters, settlement offers, and recovery correspondence
Monitor claim progression and carry out regular follow-ups to ensure timely outcomes

Requirements:

Minimum 1 year of experience in recovery claims or within the insurance industry
Exceptional organisational skills with the ability to manage multiple cases at once
Strong spreadsheet and data entry skills, comfortable working with detailed information
Ability to multitask effectively in a fast-paced environment
Strong communication and negotiation skills
A valid UK Driver’s License

Additional Information:

Job Posted:
December 11, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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