Recoveries/ULR Team Manager

To supervise, manage and provide technical support and guidance to the Recoveries/ULR team. In addition you will manage and progress your own caseload. You will require to help and assist the Head of Scottish Operations and Operations Manager as and when required. To be able to motivate, lead and manage team performance ensuring delivery of robust quality claims handling, with a key focus on client outcomes, to generate fee income and to contribute to the general success of the business. To ensure that the team delivers a profitable, client focused service with focus on quality.