CrawlJobs Logo

Recover at Work Advisor

https://www.aruma.com.au Logo

Aruma

Location Icon

Location:
Australia , Wollongong

Category Icon
Category:
Human Resources

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

Not provided
Save Job
Save Icon
Apply Position

Job Description:

As a Recover at Work Advisor, you’ll be the key driver of early intervention, recovery, and return‑to‑work outcomes. You’ll work closely with injured workers, managers, insurers, and health professionals to ensure a safe, timely, and supported recovery at work.

Job Responsibility:

  • Provide early, respectful, and supportive contact with injured workers and their managers
  • Coordinate recover‑at‑work and return‑to‑work plans, ensuring meaningful and suitable duties are identified
  • Lodge claims and notifications with insurers within required timeframes
  • Maintain accurate case notes, documentation, and records across systems and insurer portals
  • Coach managers on their obligations and best practice injury management
  • Monitor progress through regular communication with all stakeholders
  • Prepare payroll and PIAWE reports to ensure correct entitlements
  • Contribute to policy, process, and continuous improvement initiatives
  • Support investigations, common law matters, and regulator requests when required
  • Promote a strong safety, wellbeing, and human‑rights–based culture across Aruma.

Requirements:

  • Qualifications or experience in Rehabilitation, Return to Work, Workers Compensation, or related fields
  • Strong understanding of workers compensation legislation and recover‑at‑work processes
  • Excellent communication skills - ability to reassure, negotiate, coach, and influence
  • High attention to detail and confidence using claims, payroll, and case management systems
  • Ability to manage competing priorities, solve problems, and make sound decisions
  • A genuine passion for supporting injured workers to recover at work.
What we offer:
  • Competitive Salary Package
  • Salary Packaging (up to $15,900 for living expenses and additional $2,650 for meal and entertainment expenses each year tax free)
  • Continuous Learning Opportunities
  • Work-Life Balance (flexible schedule)
  • Supportive Team Environment
  • Fitness Passport
  • Confidential counselling through Employee Assistance Program
  • Private Health discounts

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 29, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
Aruma - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Recover at Work Advisor

Director - Special Asset Management

To minimise the bank's losses on troubled loans by actively working to restructu...
Location
Location
Ireland; France , Dublin; Paris
Salary
Salary:
Not provided
barclays.co.uk Logo
Barclays
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Significant experience in restructuring and workout across a broad range of sectors in various European jurisdictions (with a focus on large corporate, leveraged finance, sponsor and / or complex restructurings)
  • Track record of developing effective restructuring strategies and influencing other stakeholders to successfully execute / implement these
  • Track record of problem solving while navigating uncertainty and changing circumstances, requiring flexibility and the ability to adapt to new situations
  • Excellent communication, negotiation, and influencing skills - with proven capacity to build relationships, work and network successfully with existing and prospective clients (Private Equity firms / senior management), third party business influencers & advisors, as well as key internal stakeholders
Job Responsibility
Job Responsibility
  • Minimise the bank’s losses on trouble loans by actively working to restructure, recover, or dispose of delinquent or non-performing loans, and implementing solutions to maximise recoveries
  • Lead out independently (devising & executing strategies) and exercises sound commercial judgement, balanced with the appropriate amount of escalation at the right time to ensure support from senior management
  • Establish themselves as a valued partner with banking and risk colleagues leveraging, in particular, but not exclusively, Leveraged Finance background
  • Identification and analysis of delinquent or restructured loans with deteriorating financial conditions
  • Analysis of borrower's financial statements, business plans, and market conditions to assess repayment potential
  • Monitoring and tracking of the performance of workout plans, ensuring compliance with agreed-upon terms
  • Development and proposition of comprehensive workout plans that balance recovery maximisation with borrower viability
  • Negotiation and finalisation of settlements or pursue litigation as necessary, in line with bank policies and regulations
  • Operation of an effective control environment to ensure compliance with relevant bank policies and regulations
What we offer
What we offer
  • Wellness rooms
  • gyms
  • mental health support
  • modern workspaces
  • collaborative areas
  • state-of-the-art meeting rooms
  • on-site cafeterias
  • fitness centers
  • tech-equipped workstations
  • hybrid working
Read More
Arrow Right

Business Development Manager Under Car Brakes

The Business Development Manager, Under Car / Brakes expands Under Car product s...
Location
Location
United States , Jacksonville
Salary
Salary:
Not provided
allianceautomotive.co.uk Logo
Alliance Automotive UK LV Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of previous selling and account management experience
  • Must have a solid record of success developing new business, while still being able to maintain and grow existing business
  • Must possess a valid driver's license
  • Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings
  • drives long distances to make multiple sales calls daily including overnight stays as required by the territory
  • Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively
  • Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication
  • Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment
  • Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives
  • Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands
Job Responsibility
Job Responsibility
  • Presents, communicates, and sells storeowners and their installer customers on NAPA category strategic initiatives, promotions, value propositions and training materials
  • Partners closely with TSM/TMOD teams on ISO Store Readiness/Inventory levels and assessments
  • Provides field insights to help drive sales and strategic Category initiatives
  • Achieves territory sales quotas and provides training to store employees on the proper implementation and utilization of NAPA Under Car programs
  • Works as an advisor and business partner role with store owners to build long-term relationships
  • Leverages Category expertise to prepare stores to manage effective inventory levels
  • Manages, organizes, and leads category specific sales blitz’s in assigned territory
  • Consistently meets or exceeds monthly, quarterly, yearly financial targets
  • Provides top-notch customer service and communication to all accounts in territory
  • Demonstrates a thorough knowledge of all aspects of assigned product lines
  • Fulltime
Read More
Arrow Right

Business Development Manager Under Car Sales

The Business Development Manager, Under Car / Brakes expands Under Car product s...
Location
Location
United States , Nitro; Charlottesville; Salem
Salary
Salary:
Not provided
allianceautomotive.co.uk Logo
Alliance Automotive UK LV Ltd
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 3-5 years of previous selling and account management experience
  • Must have a solid record of success developing new business, while still being able to maintain and grow existing business
  • Must possess a valid driver's license
  • Must be able to travel within assigned territory: travel to account meetings, sales meetings, and other meetings
  • drives long distances to make multiple sales calls daily including overnight stays as required by the territory
  • Sales Acumen: Demonstrates the ability to understand and apply sales principles, techniques, and processes effectively
  • Communication and Customer Focus: Demonstrates the ability to identify, understand, and meet the needs of customers to build and maintain strong, long-lasting relationships influence others through clear and persuasive communication
  • Resilience and Adaptability: Demonstrates the ability to recover quickly from setbacks, maintain motivation, and adapt to changing circumstances in a fast-paced sales environment
  • Results Orientation & Financial Acumen: Demonstrates a strong drive to meet or exceed sales targets and objectives, with a focus on achieving measurable outcomes with an understanding of how to structure deals meet both sales and profit objectives
  • Product Knowledge: Deep understanding of the specifications, features, benefits, and differentiators between products and brands
Job Responsibility
Job Responsibility
  • Presents, communicates, and sells storeowners and their installer customers on NAPA category strategic initiatives, promotions, value propositions and training materials
  • Partners closely with TSM/TMOD teams on ISO Store Readiness/Inventory levels and assessments
  • Provides field insights to help drive sales and strategic Category initiatives
  • Achieves territory sales quotas and provides training to store employees on the proper implementation and utilization of NAPA Under Car programs
  • Works as an advisor and business partner role with store owners to build long-term relationships
  • Leverages Category expertise to prepare stores to manage effective inventory levels
  • Manages, organizes, and leads category specific sales blitz’s in assigned territory
  • Consistently meets or exceeds monthly, quarterly, yearly financial targets
  • Provides top-notch customer service and communication to all accounts in territory
  • Demonstrates a thorough knowledge of all aspects of assigned product lines
  • Fulltime
Read More
Arrow Right

Credit Control Advisor

We are seeking a diligent and proactive Credit Control Advisor to join our team,...
Location
Location
India , Mumbai
Salary
Salary:
Not provided
oxfordinternational.com Logo
Oxford International Education Group
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Eligibility to live and work in India
  • Willingness to undergo a DBS check or overseas equivalent
  • Educated to a bachelor’s degree or master’s level or currently in Post Graduate level of studies from/at a reputed university
  • High level of accuracy and attention to detail in maintaining records and follow-ups
  • Basic understanding of credit control, debt recovery, and collection practices
  • Excellent communication, problem-solving, and organizational skills
  • Knowledge of admissions processes, compliance regulations, and student recruitment trends
  • Excellent verbal and written communication skills in English
  • Strong interpersonal skills with the ability to handle sensitive conversations with empathy and professionalism
  • Ability to work well under pressure in a fast-paced, target-driven, service-focused environment
Job Responsibility
Job Responsibility
  • Conduct courteous and professional outbound calls to students with overdue accounts to recover outstanding fees, clearly explaining account status, payment options, and consequences of non-payment
  • Negotiate and agree on feasible payment plans when required, ensuring timely follow-up on agreed terms
  • Follow up on overdue invoices and implement company collection procedures in line with established policies
  • Develop, monitor, and regularly review a credit control system in collaboration with Sales, Marketing, Finance, and Executive teams to reduce bad debts and improve recovery efficiency
  • Check consumer credit reports, assess applications, make approval or denial decisions, and communicate outcomes promptly to relevant personnel
  • Liaise with internal departments (University, Admissions, Student Support, Finance) to resolve disputes, discrepancies, or payment-related issues
  • Maintain accurate and detailed records of conversations, payment commitments, and follow up actions in the CRM or student database
  • Ensure all practices align with data protection laws, confidentiality requirements, and company policy standards
  • Establish and uphold credit policies that balance customer service best practices with the timely collection of fees
  • Support the preparation of regular reports highlighting outstanding debts, recovery progress, risk areas, and trends for management review
  • Fulltime
Read More
Arrow Right

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
24003.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Superb verbal and written communication skills
  • Ability to work individually and as part of a team
  • A flexible and proactive approach to work
  • Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
  • Proven experience in providing high quality Customer Service
  • Handling and resolving customer complaints
  • Customer Retention
  • Working in a target driven environment
  • Contact Centre experience would be an advantage
  • Must be eligible to work in UK
Job Responsibility
Job Responsibility
  • Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
  • Provide advice and guidance on all GreenThumb treatments
  • Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
  • Onboard new customers according to process and arrange first treatment within agreed SLA
  • Reschedule treatments for customers
  • Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
  • Aim to recover any customer expressing dissatisfaction
  • Ensure accurate records are kept and maintained
  • Work collaboratively as a team to ensure all KPI’s are met
  • Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours
What we offer
What we offer
  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Medical cash plan
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown
  • Parttime
Read More
Arrow Right

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Superb verbal and written communication skills
  • Ability to work individually and as part of a team
  • A flexible and proactive approach to work
  • Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
  • Proven experience in providing high quality Customer Service
  • Handling and resolving customer complaints
  • Customer Retention
  • Working in a target driven environment
  • Contact Centre experience would be an advantage
  • Must be eligible to work in UK
Job Responsibility
Job Responsibility
  • Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
  • Provide advice and guidance on all GreenThumb treatments
  • Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
  • Onboard new customers according to process and arrange first treatment within agreed SLA
  • Reschedule treatments for customers
  • Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
  • Aim to recover any customer expressing dissatisfaction
  • Ensure accurate records are kept and maintained
  • Work collaboratively as a team to ensure all KPI’s are met
  • Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours
What we offer
What we offer
  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Medical cash plan
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown
  • Parttime
Read More
Arrow Right

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
Not provided
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Superb verbal and written communication skills
  • Ability to work individually and as part of a team
  • A flexible and proactive approach to work
  • Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
  • Proven experience in providing high quality Customer Service
  • Handling and resolving customer complaints
  • Customer Retention
  • Working in a target driven environment
  • Contact Centre experience would be an advantage
  • Must be eligible to work in UK
Job Responsibility
Job Responsibility
  • Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
  • Provide advice and guidance on all GreenThumb treatments
  • Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
  • Onboard new customers according to process and arrange first treatment within agreed SLA
  • Reschedule treatments for customers
  • Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
  • Aim to recover any customer expressing dissatisfaction
  • Ensure accurate records are kept and maintained
  • Work collaboratively as a team to ensure all KPI’s are met
  • Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours
What we offer
What we offer
  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Medical cash plan
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown
  • Parttime
Read More
Arrow Right

Customer Service Advisor

You will be trained to interact with our nationwide customers, providing advice ...
Location
Location
United Kingdom , St Asaph
Salary
Salary:
24785.00 GBP / Year
jobs.360resourcing.co.uk Logo
360 Resourcing Solutions
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Superb verbal and written communication skills
  • Ability to work individually and as part of a team
  • A flexible and proactive approach to work
  • Computer literacy including the use of Microsoft Word, Excel, and Outlook (preferred but not mandatory)
  • Proven experience in providing high quality Customer Service
  • Handling and resolving customer complaints
  • Customer Retention
  • Working in a target driven environment
  • Must be eligible to work in UK
Job Responsibility
Job Responsibility
  • Engage with customers directly via telephone and e-mail, building rapport and delivering excellent levels of knowledge and customer service
  • Provide advice and guidance on all GreenThumb treatments
  • Recommend treatments according to lawn conditions and recognise opportunities to upsell where appropriate
  • Onboard new customers according to process and arrange first treatment within agreed SLA
  • Reschedule treatments for customers
  • Handle all customer contacts in a professional manner, demonstrating appropriate levels of empathy
  • Aim to recover any customer expressing dissatisfaction
  • Ensure accurate records are kept and maintained
  • Work collaboratively as a team to ensure all KPI’s are met
  • Act as an ambassador for GreenThumb always, championing customer service excellence and exceptional behaviours
What we offer
What we offer
  • 22 days annual leave (rising to 26 days with service), plus all public/bank holidays
  • Well-appointed office environment with free onsite parking
  • Medical cash plan
  • Employee discount scheme (discounts on major retail and leisure brands)
  • Free lawn treatments
  • Occupational sick pay, maternity pay, paternity pay schemes
  • Job-specific training and continuous development opportunities
  • Long-service recognition
  • Christmas shutdown
Read More
Arrow Right