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A reputable company seeking a detail-oriented and resourceful Records Specialist to support claim investigations. The ideal candidate is comfortable conducting outreach, managing multiple requests, and producing clear investigative documentation. This role offers benefits and onsite parking!
Job Responsibility:
Research, request, and obtain open records from police departments, government agencies, and businesses nationwide
Conduct medical canvasses to verify pre-existing medical care
Contact businesses, agencies, and public offices via phone to verify facts and gather supplemental information
Obtain statements from relevant parties, including law enforcement personnel, when required
Compile clear, accurate, and well-organized investigative reports
Manage individual assignments independently while collaborating with team members as needed
Ensure timely follow-up and completion of record requests
Requirements:
Strong attention to detail and ability to follow through on requests
Proficiency with Microsoft Office and online research tools
Excellent verbal communication skills and confidence speaking over the phone
Ability to manage multiple priorities and meet deadlines in a fast-paced environment
Ability to work independently as well as part of a collaborative team