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Records Analyst II About the Role At Georgia System Operations Corporation (GSOC), we are committed to delivering reliable, efficient, and innovative services that support our members and the communities we serve. Our teams operate with a strong focus on accountability, integrity, and collaboration-ensuring operational excellence across everything we do. We are seeking a Records Analyst II to support and operate GSOC's electronic and physical records management programs. This role functions at a journey-level, working independently on moderately complex tasks while contributing to the overall efficiency, compliance, and coordination of the records lifecycle. This is an excellent opportunity for a detail-oriented professional who enjoys structured work, continuous improvement, and supporting enterprise-wide information governance practices.
Job Responsibility:
Operate and maintain the electronic/imaging records management system, including document preparation, scanning, indexing, quality control, and filing
Support the Active Records Center, including record intake, retrieval, storage, and disposition activities
Assist with coordination of the Inactive Records Storage Program, including vendor interactions, inventory tracking, and retrieval requests
Help ensure compliance with records lifecycle policies and procedures
Provide basic analysis and documentation related to records processes
Collaborate with internal stakeholders to support records management needs across the organization
Requirements:
Associate's degree in Records Management, Business Administration, Information Science, or a related field from an accredited educational institution
An equivalent combination of education and relevant experience may be considered (e.g., 6+ years of progressive administrative or records-related experience)
Bachelor's degree preferred
Ideally, 2–4 years of experience in a formal records management program
Records management training or certification a plus
Experience working with electronic records management or imaging systems
Proficiency with Microsoft Office applications
Strong attention to detail and organizational skills
Analytical problem-solving capabilities
Customer service orientation with strong communication skills