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The Reconciliation & Proofing Senior Analyst role has responsibilities including process improvement, operational impact, change-the-bank project contributions, escalations, risk management, and stakeholder relationships.
Job Responsibility:
directly impact the area through shared responsibility for delivery of end results and formulation of procedures/process improvement
provide value-added perspective or advice that contributes to the development of new techniques related to the improvement of processes and workflow for the area
responsible for own work to support business teams for assigned Operations area
make a significant contribution to change-the-bank projects and offers solutions at an advanced level
serve as an analytical and/or procedural expert, representing a unit or team to support deliverables/initiatives
provide evaluative judgment based on analysis of factual trade related information in complicated and unique situations
responsible for escalating control gaps and issues to senior management
identify control deficiencies and implements appropriate procedures and solutions to mitigate any risk or control losses
identify opportunities to reduce expenses
apply in-depth knowledge of concepts and procedures within own area to resolve issues
demonstrate a comprehensive understanding of how own operational processes collectively integrates to contribute to achieving overall business goals
influence decisions through advice, counsel and/or facilitating services to others in area of specialization
serve as the first point of escalation for staff members, management and internal (front office) /external clients
create, develop and maintain effective relationships with colleagues, management, internal (front office) /external clients and stakeholders (Finance, control, technology, etc.), and seeks to understand their needs and provides solutions
proactively address any issues and escalate accordingly, while come up with potential improvements to the process to enhance effectiveness and efficiency of the team
collaborate with the upper organization PMO/CAO office to coordinate any open questions, follow ups and status updates
acknowledge Citi’s principles and values of organizational culture and apply them in everyday work activities
Requirements:
5-8 years of experience preferably PMO experience in Banking
have subject matter expert in one (or more) specific skill sets, business areas or products
proven record of working on projects within team environment
proactive problem solving experience
applications will vary by product and business area
What we offer:
Citi is an equal opportunity employer
reasonable accommodation for persons with disability
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