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Join Citi, a global financial institution committed to serving as a trusted partner to our clients by providing financial services that foster growth and economic progress. We are seeking a detail-oriented and analytical individual to join our Reconciliation & Reporting Integrity team. In this role, you will be responsible for upholding the completeness and integrity of Citi’s reconciliation and reporting environments.
Job Responsibility
Detect, investigate, and analyze discrepancies between reconciliation platforms, reporting systems, and the general ledger to identify root causes and drive remediation. Ensure timely escalation of unresolved issues in accordance with established procedures and policies
Evaluate complex reconciliation and reporting challenges, requiring in-depth analysis of business processes and industry standards
Collaborate with other teams to achieve the objectives of the sub-function and contribute to the overall success of the department
Liaise with Business partners to understand key risks and resolution plans where applicable. Establish strong partnerships with Business colleagues to share knowledge, promote best practice and raise awareness of key controls
Independently manage and resolve most issues, supporting team to address complex problems where appropriate
Maintain comprehensive issue tracking documentation for internal and external review purposes.Manage own time effectively, always ensuring readiness to provide updates on investigations, communicate known risks and details of any resolution plans
Assist in the production of monthly statistical reports and performance metrics
Proactively identify opportunities for process improvement, automation, and control enhancement, and lead initiatives from conception to implementation
Lead and co-ordinate User Acceptance Testing (UAT) for system enhancements, modifications, and new implementations
Support management in assisting with development and training of the team, establishing the role of key point of contact for queries in absence of manager
Requirements
Bachelor’s/University degree or equivalent professional experience
Strong analytical skills with the ability to identify key issues, implications, and escalate appropriately
Proficiency in MS Excel
Demonstrated ability to work with a high degree of accuracy and attention to detail
Excellent communication and diplomacy skills for exchanging complex and sensitive information
Understanding of basic project management disciplines, particularly process mapping & documentation
Self-motivated with effective time management and the ability to provide timely updates on investigations and resolution plans
Nice to have
Background in Risk, Audit, or Accounting
What we offer
Hybrid working model (up to 2 days working at home per week)
Competitive base salary (annually reviewed)
Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretionary annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources