Reconciliation Proofing Manager Vice President

• Manage the daily reconciliation process, ensuring all transactions are accurately matched
• Identify root cause/process gaps for aging exceptions
• Ensure accuracy of financial reporting
• Timely escalation of exceptions
• Support migration of reconciliation to automated tools, AI etc.
• Support business initiatives, new product launches and other projects
• Ensure timely and high-quality delivery
• Track key performance indicators (KPIs) and service level agreements (SLAs)
• Continuously seek opportunities for process improvement, service enhancements, and technology enhancements
• Liaise with stakeholders to assess quality and identify areas for improvement
• Resolve complex queries and provide consultative support
• Manage and mentor a team of reconciliation and proofing professionals
• Conduct regular team and individual meetings, providing coaching and guidance
• Oversee workflow coordination and strategize to optimize team performance
• Foster a collaborative and high-performing team environment
• Manage compliance, control, and audit functions, including account reconciliation and cash break management
• Ensure adherence to applicable laws, rules, and regulations
• Promote a strong risk management culture within the team

• 10 - 12 years of experience in financial operations, preferably in reconciliation or Card operations
• Deep understanding of financial markets and instruments
• Strong analytical and problem-solving skills
• Proven ability to manage and develop a team of professionals
• Excellent communication, interpersonal, and stakeholder management skills
• Project management experience
• Bachelor's degree required
• Master's degree preferred
• Proficiency in Spanish & other widely spoken Latin American languages would be preferred

Proficiency in Spanish & other widely spoken Latin American languages would be preferred

• medical, dental & vision coverage
• 401(k)
• life, accident, and disability insurance
• wellness programs
• paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays