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Reconciliation Proofing Manager Vice President

https://www.citi.com/ Logo

Citi

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Location:
Colombia , Bogotá

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Category:

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Contract Type:
Not provided

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Salary:

Not provided

Job Description:

The Reconciliation and Proofing Senior Manager leads a team of professionals across clusters & responsible for ensuring the accuracy and completeness of financial transactions. This includes having a strong understating of Cards and Payments products its lifecycle, managing daily reconciliation of accounts, identifying process gaps, operational risks. The role requires strong analytical skills, a deep understanding of financial markets and industry practice, and the ability to manage and develop a team of professionals. This role is critical for maintaining the integrity of financial operations and mitigating risk.

Job Responsibility:

  • Manage the daily reconciliation process, ensuring all transactions are accurately matched
  • Identify root cause/process gaps for aging exceptions
  • Ensure accuracy of financial reporting
  • Timely escalation of exceptions
  • Support migration of reconciliation to automated tools, AI etc.
  • Support business initiatives, new product launches and other projects
  • Ensure timely and high-quality delivery
  • Track key performance indicators (KPIs) and service level agreements (SLAs)
  • Continuously seek opportunities for process improvement, service enhancements, and technology enhancements
  • Liaise with stakeholders to assess quality and identify areas for improvement
  • Resolve complex queries and provide consultative support
  • Manage and mentor a team of reconciliation and proofing professionals
  • Conduct regular team and individual meetings, providing coaching and guidance
  • Oversee workflow coordination and strategize to optimize team performance
  • Foster a collaborative and high-performing team environment
  • Manage compliance, control, and audit functions, including account reconciliation and cash break management
  • Ensure adherence to applicable laws, rules, and regulations
  • Promote a strong risk management culture within the team

Requirements:

  • 10 - 12 years of experience in financial operations, preferably in reconciliation or Card operations
  • Deep understanding of financial markets and instruments
  • Strong analytical and problem-solving skills
  • Proven ability to manage and develop a team of professionals
  • Excellent communication, interpersonal, and stakeholder management skills
  • Project management experience
  • Bachelor's degree required
  • Master's degree preferred
  • Proficiency in Spanish & other widely spoken Latin American languages would be preferred

Nice to have:

  • Proficiency in Spanish & other widely spoken Latin American languages would be preferred
  • Master's degree preferred

Additional Information:

Job Posted:
March 04, 2026

Employment Type:
Fulltime
Work Type:
Hybrid work
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