Reconciliation Program Manager, Citi

Citi

Location:
United States, Tampa, Florida

Category:
Finance

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Rec & Proofing Sr. Program Manager is a strategic professional who closely follows latest trends in their field while managing reconciliation processes, operational functions, and associated risks. The role involves leading and negotiating strategically within Citi, influencing departments, and guiding teams to success.

Job Responsibility:

Responsible for supporting the management of front to back reconciliation, identifying operational risk, trade confirmation and settlement forecasts
Serve as a strategic partner with other businesses and strives to facilitate their success
Support a wide range of internal clients (product, sales, client delivery, and technology) and external corporate clients
Accountable for management of a complex / critical / large professional disciplinary area and operational function
Involved in short- to medium-term planning of actions and resources, and exercises control over resources, budget, policy formulation and planning
The individual will have a comprehensive understanding of multiple areas within a function and how they interact in order to achieve the objectives of the function
Manage complex and highly variable issues associated with pre-settlement processes and transaction capture activities with significant potential impact across multiple areas, weighing various alternatives and balancing potentially conflicting needs
Liaise with multiple teams and departments on varying matters
Leads change-the-bank projects, resolves escalated issues and/or offers solutions at an advanced level
Serve as an analytical and/or procedural expert representing an operations unit or team on cross functional processes or project deliverables
Provide in-depth and sophisticated analysis with interpretive thinking to define problems, develop innovative solutions, and streamline trade flow processes
Closely follows trends in own field and adapts them for application within own job and the business
Leads innovative solutions and cost savings opportunities
builds strong effective relationships with clients
facilitates, influences and enables change
Strong analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources
Present data and analyzes/validates to develop valued added solutions to increase productivity and eliminate inefficiencies related to trade capture work flow
Apply comprehensive understanding of concepts and procedures within own area (Pre-settlement and trade capture) and basic knowledge of other areas (settlement, post settlement, client service, margin, control, etc.), to resolve issues that have impact beyond own area
Accountable for integrity of process, operations and end results
Implement and manage a successful risk/control environment
Manages compliance efforts and follow regulatory (such as Dodd Frank) policies and procedures, as well as contributing to defining standards
Provide evaluative judgment of transaction capture and all the related functions based on analysis of factual information in complicated, unique and dynamic situations
draws on diverse range of internal and external sources
Keep abreast of Citi's operational processes and best practices in business strategy
Act as an advisor and coach to new or junior level staff on procedures and work processes across multiple departments
Utilizes exceptional communication and interpersonal skills in order to build strong, effective relationships and influences and negotiates, often at senior levels (across functions)
Direct responsibility for developing and maintaining key stakeholder relationships (internal and external)
Acknowledge Citi’s principles and values of organizational culture and applying them in everyday work activities
Any other duties as required to meet business needs
Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency

Requirements:

10+ years of experience
Individuals are expected to be subject matter experts in multiple or specific skill sets, business areas or products
People Managers are expected to demonstrate exceptional management skills
Advanced interpersonal resolution
Applications will vary by product and business area
Bachelor’s/University degree, Master’s degree preferred

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages
paid holidays

Additional Information:

Job Posted:
August 20, 2025

Expiration:
August 26, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Reconciliation Program Manager

Citi

Location:United States, Tampa, Florida

Category:Finance

Contract Type:Employment contract