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Alter Domus Logo Alter Domus · IT - Administration

Reconciliation Officer (Mid/Night Shift)

Philippines, Taguig · Job Posted June 30, 2026
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Job Description

Role Overview: The Reconciliation Officer will play a key role in overseeing the accuracy and timeliness of cash reconciliations within the North American Client Service Platform (NA CSP). The Officer will manage more complex reconciliation tasks, and assist the Senior Officer and Manager in optimizing reconciliation processes. This role is pivotal in ensuring the smooth transition of reconciliation activities to the India-based team and supporting ongoing process improvements.

Job Responsibility

  • Perform daily cash reconciliations for assigned accounts, ensuring all discrepancies are identified and resolved in a timely manner
  • Assist in maintaining accurate financial records by reviewing and updating reconciliation reports
  • Support the Reconciliation team with data entry, processing transactions, and monitoring reconciliation exceptions
  • Collaborate with team members to ensure adherence to established KPIs and SLAs for reconciliation processes
  • Escalate unresolved issues to the Senior Officer or Manager for further investigation
  • Contribute to the documentation of processes and procedures to ensure consistency and compliance
  • Participate in training sessions to build knowledge of reconciliation procedures and best practices

Requirements

  • Analytical
  • Communicator
  • Detail-oriented
  • Motivational
  • Problem-solver
  • Team player

What we offer

  • Support for professional accreditations
  • Flexible arrangements, generous holidays, plus an additional day off for your birthday
  • Continuous mentoring along your career progression
  • Active sports, events and social committees across our offices
  • 24/7 support available from our Employee Assistance Program
  • The opportunity to invest in our growth and success through our Employee Share Plan
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